Showroom Marketing & Customer Experience Specialist

PT. Platinum Ceramics Industry; Kota Bandung; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

PT. Platinum Ceramics Industry is seeking a Marketing Showroom Staff for our Tangerang/Bandung showroom.

The role focuses on promoting premium ceramic & granite products, delivering outstanding customer service, and leveraging product knowledge to enhance the customer experience. You will collaborate with the marketing team on showroom promotions, collect customer feedback for product development, and handle showroom administration duties.

Qualifications

• Customer-facing experience is preferred.

Responsibilities

• Provide exceptional customer service and guide customers through the showroom, showcasing our ceramic and granite products.
• Demonstrate in-depth knowledge of products, features, benefits, and applications.
• Assist customers in selecting products and offer expert advice and recommendations.
• Maintain an organized, clean, and visually appealing showroom.

Skills

Customer service

English

Job description

PT. Platinum Ceramics Industry is seeking a Marketing Showroom Staff for our Tangerang/Bandung showroom.

The role focuses on promoting premium ceramic & granite products, delivering outstanding customer service, and leveraging product knowledge to enhance the customer experience. You will collaborate with the marketing team on showroom promotions, collect customer feedback for product development, and handle showroom administration duties.