SERVICE FRONTLINE (KC MEDAN SUDIRMAN)

PT Bank KEB Hana Indonesia; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

Bank Hana Medan membuka peluang bagi kandidat yang memiliki orientasi layanan prima. Posisi Frontline di cabang menuntut anda menjalankan operasional cabang sesuai prosedur, serta mampu menjelaskan produk dan program perbankan secara jelas kepada nasabah.

Kandidat minimal S1 dan pengalaman minimum 2 tahun di bidang perbankan sebagai Customer Service atau Teller. Posisi ini membutuhkan sikap profesional, pemahaman produk perbankan, serta kemampuan menangani pertanyaan dan keluhan nasabah dengan

Qualifications

• Bachelor degree (S1) in any major.
• Minimum 2 years of banking experience as Customer Service / Teller with good understanding of banking products and operations.

Responsibilities

• Carry out operational activities at the branch in accordance with applicable governance and procedures.
• Provide a good and correct explanation of Bank's products, programs and services to customers.
• Maintain attitude and behavior in accordance with Hana Bank service quality standards.
• Receive, respond, follow up on questions and complaints from customers.

Education

Bachelor degree (S1) in any major

Job description

• Carry out operational activities at the branch in accordance with applicable governance and procedures.
• Provide a good and correct explanation of Bank's products, programs and services to customers.
• Maintain attitude and behavior in accordance with Hana Bank service quality standards.
• Receive, respond, follow up on questions and complaints from customers.

S1

• A Bachelor degree (S1) in any major.
• Min of 2 years experience in banking as Customer Service / Teller in banking industry with good understanding of banking products and operations.

Lokasi

Kota

The Bank was established on 27 April 1971 under the name of PT Bank Pasar Pagi Madju. In line with the change in its status from a retail banking to a commercial bank in 1989, the Bank’s name was changed into PT Bank Bintang Manunggal (Bank Bima). This status change had a positive impact on the Bank’s performance and succeeded in attracting Hana Financial Group to take over the majority of the Bank’s shares. The change in the Shareholders was followed by a change in its name into PT Bank Hana.In 2013, PT Bank Hana took a strategic action by merging with PT Bank KEB Indonesia to create synergies in the banking business. This business activity caused the Bank to change its name to PT Bank KEB Hana Indonesia or known as Bank KEB Hana. However, in 2020, Bank KEB Hana yet again made a brand change to Bank Hana. By these changes, Hana Bank is increasingly ready to strengthen its competitiveness, both in Indonesia and globally, through the consistency of the brands used by the group.With the presence of its best people, Hana Bank provides an array of products and services designed to meet various customer needs.Given its global reach and global standard of service, Hana Bank promises its customers to be their True Hearted Financial Partner.

SERVICE FRONTLINE

27 Agustus 2026

Venture Capital Officer (Marketing)

PT PNM Venture Capital

Denpasar

27 Agustus 2026

Bekasi

26 Agustus 2026

Client Relationship (for active call)

PT ARC Teknologi

Jakarta Pusat

26 Agustus 2026

Jakarta Timur

26 Agustus 2026

Officer Development Program (branch surabaya)

24 Agustus 2026

Frontliners Office Corporate (Branch Surabaya)

24 Agustus 2026