Service Assistant - Banjarmasin

3111 UOB Indonesia; Banjarmasin; Sur place; IDR 60 000 000 - 90 000 000; Plein temps

Résumé du poste

UOB United Overseas Bank Limited (UOB) is seeking a Customer Service Teller to accurately handle deposits, transfers, withdrawals, and related transactions in line with established policies. The role serves as the first point of contact for customers and supports cross-selling bank products while safeguarding revenues and reducing losses.

The successful candidate will help deepen existing relationships, maintain high service standards, and contribute to the bank's overall customer satisfaction

Qualifications

• Experience in customer service within a banking environment.
• Ability to process deposits, transfers and withdrawals accurately.
• Excellent customer interaction and service orientation.

Responsabilités

• Process deposits, transfers, withdrawals and other teller transactions per policy.
• Serve as first point of contact and address customer inquiries.
• Support cross-selling of bank products.
• Contribute to revenue growth and minimize operational losses.

Connaissances

Develop

Engage

Execute

Strategise

Description du poste

Company

UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets.

Job Description

Customer Service (Teller) is responsible for accurately processing all deposits, transfers, withdrawals, and other transactions in accordance with established policies and procedures. Often serves as the first point of contact to the customer, and manages cross‑selling bank products, or refers customers to other areas of the bank. Supports activities towards maximizing revenues, product initiatives, sales, customer satisfaction, and minimizing operational losses, in addition to deepening existing relationships and minimizing customer attrition.

Additional Requirements

• Develop (Competency)
• Engage (Competency)
• Execute (Competency)
• Strategise (Competency)

Company Culture & Values

At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long‑term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Equal Opportunity

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications.

If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Company Ratings & Presence

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.