Senior Waitress - Elevate Guest Experiences (Full-Time)

Bottega Italiana Bali; Indonesia; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

Hilton Indonesia Bali welcomes a friendly Waiter to greet guests, assist with seating, and deliver memorable dining experiences in our bustling hotel restaurant. You will join the Hotels team and uphold the light and warmth of Hilton hospitality.

Fluency in English is required; prior hotel experience is preferred. You will maintain grooming standards, work flexible shifts, and coordinate with kitchen and service staff to ensure smooth service for every guest.

Qualifications

• High school diploma or equivalent; hospitality training is a plus
• Proven experience in a similar role in a hotel
• Excellent communication, grooming, and interpersonal skills
• Fluent in English; additional languages are an advantage
• Friendly, professional, and guest-focused
• Able to work flexible shifts

Responsibilities

• Guest Reception: Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
• Service Support: Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
• Guest Experience: Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
• Coordination & Communication: Liaise with kitchen and service teams to ensure timely and accurate order delivery.
• Presentation Standards: Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
• Safety & Hygiene: Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.

Skills

Guest Reception

Service Support

Guest Experience

Communication

Grooming

Interpersonal Skills

Flexible Shifts

Education

High School Diploma

Hospitality Training (optional)

Job description

Hilton Indonesia Bali welcomes a friendly Waiter to greet guests, assist with seating, and deliver memorable dining experiences in our bustling hotel restaurant. You will join the Hotels team and uphold the light and warmth of Hilton hospitality.

Fluency in English is required; prior hotel experience is preferred. You will maintain grooming standards, work flexible shifts, and coordinate with kitchen and service staff to ensure smooth service for every guest.