Work Location
Sysmex Indonesia Office - Kuningan, South Jakarta
Key Job Purpose:
The ideal candidate is a team player responsible for supporting and administering SAP business applications, working closely with consultants and business users across core operational areas.
The role focuses on providing first-level application support, change management, solution testing, and deployment for SAP S/4HANA and Global Trade Security (GTS) environments.
In addition, the role acts as the Material Master Data Governance (MDG) Lead, ensuring data quality, governance, and compliance across SAP S/4HANA landscapes, with specific exposure to Material Management (MM), Procure-to-Pay (PTP), Plan-to-Deliver (PTD) and SAP Master Data Governance (MDG).
Summary of Functional Duties & Responsibilities:
- Provide first-level functional and technical support for SAP S/4HANA and/or GTS systems, specifically MM and/or EWM modules, to business users within the Asia Pacific region.
- Act as Material Master Data Governance (MDG) Lead, responsible for defining, enforcing, and maintaining material master data standards, policies, and governance processes across the organization.
- Support SAP MDG processes including creation, change, approval workflows, validation rules, and replication of material master data into S/4HANA and GTS systems.
- Perform user administration activities including onboarding, periodic S/4HANA and GTS system users license monitoring, and coordination of access controls in accordance with Sysmex Business Application, IT Cybersecurity and audit standards.
- Analyse incidents, service requests, and data quality issues, perform root cause analysis, and coordinate resolution with internal teams and external SAP consultants.
- Support configuration, enhancement testing, and deployment activities for SAP MM, EWM, and MDG functionalities, including procurement, inventory management, warehouse operations, and master data processes.
- Work closely with business process owners, data owners, and key users to gather requirements, perform gap analysis, cost benefit analysis and translate business and data governance needs into functional and technical specifications, assess and align test
- Execute system unit testing, integration testing, and prepare User Acceptance Test (UAT) scripts to support enhancements, patches, data governance changes, and system upgrades.
- Participate in SAP change management, transport management, and release cycles to ensure stable and compliant system operations.
- Support data validation, cleansing, and basic data migration activities related to material master data, MM, EWM, and MDG.
- Ensure all system documentation, data governance procedures, and support logs are maintained and updated in compliance with BAM & IT Cybersecurity standards; CSV, and JSOX and ISO requirements.
Job Specification:
- Diploma or Degree in Computer Science, Information Technology, Business Administration, Industrial Engineering or equivalent.
- At least 5 years of hands‑on experience supporting SAP S/4HANA or ECC 6.0 systems, with practical exposure to Material Management (MM) and/or Extended Warehouse Management (EWM), and involvement in Material Master Data or SAP MDG processes.
Skills and Knowledge Required:
- Experience supporting SAP S/4HANA or ECC 6.0 environments.
- Functional knowledge of SAP MM processes (procurement, inventory management, invoice verification) and/or EWM processes (inbound, outbound, warehouse operations).
- Experience in Material Master Data management, governance, and data quality controls.
- Exposure to SAP Master Data Governance (MDG) workflows, validations, and data replication concepts.
- Experience in SAP application support, incident management, and change management.
- Understanding of SAP integration with other modules or external systems.
- Ability to analyse business and data governance requirements and translate them into functional solutions.
- Experience in managing Project and Change Request implementation.
- Proficiency in MS Office applications (Word, Excel, PowerPoint).
Attitude Required:
Positive mindset, proactive, detail-oriented, strong ownership of data quality, willing to learn, and able to work efficiently in a fast-paced operational environment.
Knowledge Desired but not Essential:
- Exposure to SAP Fiori apps related to MDG, MM, or EWM.
- Basic understanding of IDoc or data replication monitoring.
- Familiarity with ITSM tools such as JIRA or ServiceNow.
- Exposure to Enterprise and/or System Support context with the use of CoPilot AI or any other AI tools.
Travel Requirement:
10-20% a year