Senior Reliability Manager – Data Center Operations

DayOne Data Centers Ltd.; Batam; On-site; IDR 90,000,000 - 150,000,000; Full time

Job summary

DayOne Data Centers Ltd. is hiring a Senior Manager, Reliability (GERA) in Batam to lead reliability governance and risk management for our data centre portfolio. You will drive CAPA, RCA, and preventive strategies while coordinating with OEMs and operators across Southeast Asia.

You will oversee energy and asset management, implement maintenance governance, and mentor regional teams to elevate reliability and performance across mission-critical facilities.

Qualifications

• Bachelor’s degree in mechanical/electrical engineering, Building Services Engineering or related discipline.
• 8-12 years of experience in managing critical infrastructure and equipment, preferably in data centers.
• Technical SME responsible for electrical and mechanical infrastructure lifecycle.
• Strong understanding of local/international standards on equipment maintenance.
• Knowledge of local regulations in operations and maintenance management.
• Proven experience leading complex incident response, RCA and CAPA.
• Strong communication and stakeholder management skills.
• Willingness to travel across Southeast Asia for site operations, audits, and reviews.

Responsibilities

• Oversee reliability governance across the data centre portfolio and maintain risk registers.
• Manage asset specs and critical parts following risk prioritization.
• Lead problem management with RCA, CAPA, and major incident reviews.
• Maintain KEDB for recurring issues and ensure systematic resolutions.
• Monitor energy/water performance in line with ISO 50001 and apply PDCA.
• Advance maintenance strategies: preventive, predictive, and condition-based.
• Provide engineering support for operations and regulatory requirements.
• Plan equipment lifecycle, replacements, and EOL/EOSL transitions.
• Coordinate with OEMs, service providers, and contractors to ensure service quality.
• Mentor site teams and build regional capability in mission-critical environments.

Skills

Stakeholder management

Communication

Root Cause Analysis

Incident response

Leadership

Travel willingness

Education

Bachelor’s degree in mechanical/electrical engineering

Building Services Engineering or related discipline

Job description

DayOne Data Centers Ltd. is hiring a Senior Manager, Reliability (GERA) in Batam to lead reliability governance and risk management for our data centre portfolio. You will drive CAPA, RCA, and preventive strategies while coordinating with OEMs and operators across Southeast Asia.

You will oversee energy and asset management, implement maintenance governance, and mentor regional teams to elevate reliability and performance across mission-critical facilities.