Senior Reconciliation Controls Lead

Manulife/John Hancock; Jakarta Pusat; Hybrid; IDR 400,000,000 - 560,000,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Manulife/John Hancock in Jakarta is seeking a senior Reconciliation Lead to oversee daily and monthly reconciliation across bank, core-system, suspense and general-ledger accounts, ensuring timely closing.

You will investigate exceptions, manage suspense aging, lead outsourced reconciliation activities, and provide management dashboards; fluency in Indonesian and English is required, with a strong background in accounting and financial controls.

Qualifications

• Bachelor’s degree in Accounting, Finance, Audit, or a related field.
• Minimum 8 years of relevant reconciliation, insurance accounting, financial control, or audit experience; life insurance experience is strongly preferred.
• Strong understanding of bank and general-ledger reconciliation, suspense accounting, aging, source evidence, maker-checker controls, and Sharia fund accounting.
• Demonstrated ability to lead or challenge outsourced or shared-service teams such as MBPS and to drive resolution with Operations and other business units.
• Strong analytical and data skills, including advanced Excel and experience with high-volume transaction data and matching logic.
• Ability to identify abnormal patterns and potential fraud indicators, investigate root causes, and communicate objective conclusions.
• Clear communication in Indonesian and English, sound professional judgment, independence, integrity, and disciplined follow-through.

Responsibilities

• Lead daily and monthly reconciliation controls across bank, core-system, suspense, and general-ledger accounts.
• Investigate exceptions and abnormal transactions; challenge reconciling items to source evidence and escalate as needed.
• Manage suspense aging and resolution with root-cause classification and escalation plans.
• Lead MBPS delivery; set requirements and follow up corrective actions for outsourced reconciliation.
• Provide management information and remediation oversight; prepare monthly control dashboards for approval.

Skills

Reconciliation

General-ledger

Data analysis

Excel

Education

Bachelor’s degree in Accounting/Finance

Job description

Manulife/John Hancock in Jakarta is seeking a senior Reconciliation Lead to oversee daily and monthly reconciliation across bank, core-system, suspense and general-ledger accounts, ensuring timely closing.

You will investigate exceptions, manage suspense aging, lead outsourced reconciliation activities, and provide management dashboards; fluency in Indonesian and English is required, with a strong background in accounting and financial controls.