Hybrid Reconciliation Controls Lead

Manulife John Hancock; Jakarta Pusat; Hybrid; IDR 500,000,000 - 900,000,000; Full time

Job summary

Manulife John Hancock in Jakarta is seeking a senior reconciliation expert to lead daily and monthly controls across bank, core-system, suspense, and general-ledger accounts, ensuring timely closes.

You will investigate exceptions, drive root-cause analysis, mentor outsourced teams such as MBPS, and deliver monthly dashboards while maintaining governance and risk standards. Proficiency in Indonesian and English is essential.

Qualifications

• Bachelor's degree in Accounting, Finance, Audit, or related field.
• 8+ years in reconciliation, insurance accounting, financial control, or audit.
• Strong bank and general-ledger reconciliation, suspense accounting, aging, source evidence.
• Experience leading outsourced/shared-service teams (MBPS) and cross-unit collaboration.
• Strong analytical skills and advanced Excel for high-volume data.
• Proficiency in Indonesian and English with professional communication.

Responsibilities

• Lead daily and monthly reconciliation controls across accounts.
• Investigate exceptions and escalate unusual items promptly.
• Manage suspense aging with root-cause classification and escalations.
• Lead MBPS delivery, set requirements, and drive corrective actions.
• Provide management information and oversee remediation, dashboards.

Skills

Bank reconciliation

Financial controls

Data analysis

Indonesian & English

Root cause analysis

Education

Bachelor's degree in Accounting

Tools

Excel

Job description

Manulife John Hancock in Jakarta is seeking a senior reconciliation expert to lead daily and monthly controls across bank, core-system, suspense, and general-ledger accounts, ensuring timely closes.

You will investigate exceptions, drive root-cause analysis, mentor outsourced teams such as MBPS, and deliver monthly dashboards while maintaining governance and risk standards. Proficiency in Indonesian and English is essential.