Senior QA Engineer – SaaS, API & Automation Lead

IDEKU; Jakarta Pusat; On-site; IDR 300,000,000 - 520,000,000; Full time

Job summary

IDEKU in Jakarta is seeking an experienced QA professional to lead testing efforts across SaaS products, APIs, and integrations. You will define quality strategies, design comprehensive test plans, and collaborate with product, engineering, and customer teams to ensure release readiness.

The role requires hands-on testing, automation design, and strong problem-solving skills to improve reliability and shorten feedback cycles in a fast-moving environment.

Qualifications

• 5+ years in QA or related engineering role.
• Experience testing SaaS, B2B, B2C, web, API, or mobile software products.
• Hands-on experience with both manual testing and test automation.
• Experience designing or maintaining automated test frameworks using Playwright, Cypress, WebdriverIO, Appium, Selenium, Mocha, Jest, Pytest or equivalent.

Responsibilities

• Collaborate with Product Managers, Engineering, Design, Customer Success, and Business teams to understand product objectives, technical requirements, customer use cases, and delivery risks.
• Develop, execute, and maintain comprehensive quality strategies and test scenarios covering functional, integration, regression, exploratory, usability, compatibility, security, release testing, including third-party integrations.
• Review product requirements, user flows, system designs, and acceptance criteria to identify ambiguities, missing scenarios, technical risks, and potential quality issues early in the development lifecycle.
• Validate APIs, databases, data synchronization, asynchronous processes, payment workflows, reporting accuracy, and integrations between internal and external systems.
• Define risk-based testing priorities, test plans, quality gates, entry and exit criteria, release-readiness assessments, and rollback recommendations based on business impact and technical complexity.
• Monitor quality metrics, investigate production incidents using logs, API responses, database records, monitoring data, and customer reports, and provide clear root-cause analysis and reproduction steps.
• Partner with Engineering teams to improve testability, observability, error handling, reliability, automation coverage, and overall engineering quality while supporting enterprise-specific configurations.
• Mentor QA engineers, review test designs and automation code, and continuously improve QA processes, tools, documentation, environments, and release workflows to reduce delivery risks and shorten feedback cycles.

Skills

Manual testing

Test automation

REST API testing

SQL data validation

QA methodologies

Problem-solving

Team collaboration

Tools

Playwright

Cypress

WebdriverIO

Appium

Selenium

Mocha

Jest

Pytest

Postman

REST Assured

Job description

IDEKU in Jakarta is seeking an experienced QA professional to lead testing efforts across SaaS products, APIs, and integrations. You will define quality strategies, design comprehensive test plans, and collaborate with product, engineering, and customer teams to ensure release readiness.

The role requires hands-on testing, automation design, and strong problem-solving skills to improve reliability and shorten feedback cycles in a fast-moving environment.