Senior Product Specialist

Johnson & Johnson MedTech; Jakarta Pusat; On-site; IDR 401,760,000 - 669,600,000; Full time

Job summary

Johnson & Johnson MedTech in Jakarta specializes in clinical sales of medical devices and healthcare products to hospitals, clinics, and physicians. The Medical Product Specialist educates customers on product features, clinical benefits, and proper usage while achieving sales targets and maintaining strong relationships.

The role emphasizes product demonstrations, accurate medical information, and collaboration with marketing and customer service to support launches and campaigns.

Qualifications

• Bachelor’s degree in Pharmacy, Medicine, Nursing, biology or life sciences.
• Experience in medical device, pharmaceutical, or healthcare sales preferred.
• Strong communication, presentation, and interpersonal skills.

Responsibilities

• Promote and sell medical products to hospitals, clinics, and providers.
• Educate customers on product indications, benefits, and usage.
• Meet and exceed sales targets and expand market share.
• Coordinate with marketing, medical affairs, and service teams for launches.
• Prepare reports and maintain CRM records.

Skills

Sales and business development

Medical and scientific knowledge

Customer relationship management

Presentation and product demonstration

Negotiation and influencing skills

Problem-solving

Territory management

Team collaboration

Analytical thinking

Education

Bachelor’s degree in Pharmacy, Medicine, Nursing, Biology, Biomedical Science, or life sciences

Tools

CRM software

Microsoft Office

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

MedTech Sales

Job Sub Function

Clinical Sales – Surgeons (Commission)

Job Category

Business Enablement/Support

All Job Posting Locations

Jakarta Selatan, Jakarta Raya, Indonesia

Job Description

Job Summary

A Medical Product Specialist promotes and sells medical or healthcare products to hospitals, clinics, physicians, pharmacists, and other healthcare providers. The role involves educating customers about product features, clinical benefits, and proper usage while achieving sales targets and maintaining strong professional relationships.

Key Responsibilities

• Promote and market assigned medical or pharmaceutical products to healthcare professionals.
• Build and maintain strong relationships with doctors, pharmacists, nurses, hospital purchasing teams, and other key stakeholders.
• Conduct product presentations, demonstrations, and scientific discussions.
• Educate healthcare professionals on product indications, benefits, safety information, and proper use.
• Meet or exceed monthly, quarterly, and annual sales targets.
• Identify new business opportunities and develop strategies to expand market share.
• Monitor competitor activities, pricing, and market trends.
• Prepare sales reports, customer visit reports, and territory analyses.
• Organize and participate in medical conferences, exhibitions, workshops, and educational events.
• Coordinate with marketing, medical affairs, and customer service teams to support product launches and promotional campaigns.
• Ensure all promotional activities comply with company policies and applicable healthcare regulations.

Required Qualifications

• Bachelor’s degree in Pharmacy, Medicine, Nursing, Biology, Biomedical Science, Medical Laboratory Science, or another life science field (requirements vary by employer).
• Previous experience in medical device, pharmaceutical, or healthcare sales is often preferred.
• Strong communication and presentation skills.
• Excellent negotiation and interpersonal skills.
• Ability to understand and explain medical and scientific information.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office and CRM software.
• Willingness to travel frequently within the assigned territory.

Key Skills

• Sales and business development
• Medical and scientific knowledge
• Customer relationship management
• Presentation and product demonstration
• Negotiation and influencing skills
• Problem-solving
• Territory management
• Team collaboration
• Analytical thinking

Key Performance Indicators (KPIs)

• Achievement of sales targets
• Growth in market share
• Number and quality of customer visits
• New customer acquisition
• Customer satisfaction and retention
• Product utilization and adoption

Timely Reporting And CRM Updates

A Medical Product Specialist promotes and sells medical or healthcare products to hospitals, clinics, physicians, pharmacists, and other healthcare providers. The role involves educating customers about product features, clinical benefits, and proper usage while achieving sales targets and maintaining strong professional relationships.

Preferred Skills

Account Management, Collaboration, Communication, Cultural Competence, Customer Centricity, Healthcare Trends, Issue Escalation, Market Knowledge, Market Research, Objectives and Key Results (OKRs), Organizing, Problem Solving, Sales, Sales Support, Sales Training, Solutions Selling, Sustainable Procurement, Vendor Selection