Senior Procedure Development Specialist

Orang Tua Group; Jakarta Utara; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Orang Tua Group is seeking a results-driven professional to map and standardize end-to-end operational workflows and SOPs. You will review processes, collaborate with department heads, and document technical procedures to drive efficiency across the organization.

The role includes leading training sessions, managing change, and conducting process audits with actionable reporting for executive leadership. A strong background in process mapping, analytics, and writing is essential.

Qualifications

• Requires a Bachelor's degree in a related discipline.
• Minimum 3–4 years in procedure development or process improvement.
• Strong ability to map processes and document procedures.
• Excellent written and verbal communication for stakeholder engagement.

Responsibilities

• Map and standardize end-to-end workflows and SOPs.
• Review and optimize existing processes to remove bottlenecks.
• Collaborate with department heads to gather requirements and document procedures.
• Lead training sessions and change management for new processes.
• Conduct process audits and present performance reports to management.

Skills

Process mapping

Analytical thinking

Technical writing

Communication

Stakeholder management

Education

Bachelor's degree in Industrial Engineering/Business Administration/Management

Tools

MS Visio

Lucidchart

Bizagi

Job description

Map, design, and standardize end-to-end operational workflows and Standard Operating Procedures (SOPs).

Review existing business processes regularly to identify bottlenecks, control gaps, and opportunities for optimization.

Collaborate with department heads and cross-functional teams to gather functional requirements and document technical procedures.

Facilitate training sessions and change management initiatives to ensure seamless adoption of new procedures.

Conduct process compliance audits and present actionable performance reports to executive management.

Requirements:

Bachelor's Degree in Industrial Engineering, Business Administration, Management, or a related discipline.

Minimum 3-4 years of experience in procedure development, process engineering, quality management, or operational auditing.

Strong proficiency in process mapping tools (e.g., MS Visio, Lucidchart, Bizagi).

Exceptional analytical thinking, problem-solving, and technical writing skills.

Strong communication and stakeholder management abilities to drive organizational change.

FMCG Manufacturing More than 10,000 employees

Orang Tua is a consumer goods company which produces a wide range of daily necessity goods. From traditional health drinks with consistent use of high quality ingredients and standardized processes, Orang Tua is increasingly becoming a modern enterprise, without parting from the positive values and dignity instilled by the company's founder.

Our products, ranging from food and beverages to personal care products, have long since been a part of life for Indonesian consumers. Our established brands include Formula, Tango, Teh Gelas, MintZ, Blaster, Oops, and Kiranti. In point of fact, for its quality, OT products are offered in the international market, which now could also be enjoyed abroad.

Orang Tua is a consumer goods company which produces a wide range of daily necessity goods. From traditional health drinks with consistent use of high quality ingredients and standardized processes, Orang Tua is increasingly becoming a modern enterprise, without parting from the positive values and dignity instilled by the company's founder.

Our products, ranging from food and beverages to personal care products, have long since been a part of life for Indonesian consumers. Our established brands include Formula, Tango, Teh Gelas, MintZ, Blaster, Oops, and Kiranti. In point of fact, for its quality, OT products are offered in the international market, which now could also be enjoyed abroad.