Senior Partnerships Specialist – Fintech Growth & Analytics

Electrum; Jakarta Pusat; On-site; IDR 200,880,000 - 357,120,000; Full time

Job summary

Electrum is building a connected electric two-wheeler ecosystem in Indonesia—from vehicles and battery technology to swap stations and IoT. Join us to help turn that system into practical, everyday mobility that is cleaner, smarter and more efficient.

As Partnerships Manager, you will manage day-to-day communications with partners and internal teams, track the customer journey with dashboards, and coordinate promotions, trainings, and program rollouts to improve conversion and customer

Qualifications

• Bachelor’s degree in Business, Finance, Economics, Marketing, or related field.
• 3–5 years in partnerships, business development, financial services, fintech, multi-finance, or relevant commercial operations.
• Strong Excel/Google Sheets and presentation skills; able to turn data into clear actions.
• Detail-oriented project coordination and consistent follow-through.
• Comfortable working with external partners and cross-functional teams in a fast-paced environment.
• Professional Bahasa Indonesia and English communication skills.

Responsibilities

• Manage day-to-day communication with assigned multi-finance partners and internal stakeholders.
• Track the customer application journey through approval and completion; maintain accurate performance dashboards.
• Prepare partner meeting materials, business-review reports, action trackers, and follow-up communications.
• Coordinate the execution of partner promotions, process changes, branch/field rollouts, and training activities.
• Investigate customer drop-offs, approval delays, system issues, and customer/operational feedback; coordinate resolution and escalation.
• Support commercial analysis, forecasts, partner proposals, and new-partnership evaluation.
• Maintain complete records for agreements, SOPs, partner contacts, program terms, and performance commitments.
• Work with Sales, Operations, Product, Risk, Legal, Finance, and Marketing to improve conversion and customer experience.
• Ensure activities follow approved commercial terms, compliance requirements, and data-handling rules.

Skills

Partnerships

Data analysis

Cross-functional collaboration

Presentation skills

English & Bahasa Indonesia

Education

Bachelor's degree in Business/Finance/Economics/Marketing

Tools

Excel/Sheets

Job description

Electrum is building a connected electric two-wheeler ecosystem in Indonesia—from vehicles and battery technology to swap stations and IoT. Join us to help turn that system into practical, everyday mobility that is cleaner, smarter and more efficient.

As Partnerships Manager, you will manage day-to-day communications with partners and internal teams, track the customer journey with dashboards, and coordinate promotions, trainings, and program rollouts to improve conversion and customer