Senior Operations Associate, Indonesia

Precisiondev; Jakarta Pusat; On-site; IDR 260,000,000 - 420,000,000; Full time

Job summary

Precision Development (PxD) is seeking a Senior Operations Associate in Indonesia to help build our presence from the ground up. You will coordinate across HR-adjacent, administrative, and operational functions with local partners, vendors, and the EOR to ensure smooth day-to-day activities.

You’ll navigate ambiguity, implement practical processes, and balance structure with flexibility while developing Indonesia-specific operations, compliance, and stakeholder relations for the program’s growth.

Qualifications

• Bachelor's degree or equivalent in a related field (business/administration/public administration).
• Experience in operations or admin roles, supporting new entity setups or international operations.
• Strong organizational skills and ability to manage multiple relationships.
• Familiarity with Indonesian regulatory and employment landscape.
• Excellent communication, written and verbal, with diverse stakeholders.

Responsibilities

• Manage day-to-day operational and administrative tasks across the Indonesia program, keeping timelines and deliverables on track.
• Coordinate with EOR provider on HR-adjacent logistics without owning formal employment decisions or payroll.
• Support regulatory and administrative requirements with legal/compliance advisors.
• Identify operational challenges and loop in internal teams or external advisors to resolve them.
• Source and manage relationships with local vendors and service providers to meet program needs.
• Support travel and events, including logistics for staff travel and donor meetings.
• Maintain and improve internal operational systems to increase efficiency as the program grows.

Skills

Communication skills

Organizational skills

Project management

Bahasa Indonesia

Cross-cultural collaboration

Education

Bachelor's degree or equivalent

Tools

MS Office

Project management tools

Job description

Senior Operations Associate, Indonesia

Location and Work Authorization: Indonesia, Jakarta, with current and ongoing work authorization. Position: Full-time. Posted On: 11 September 2026. Application Deadline: 2 October 2026, 6 pm WIB (Western Indonesia Time / Waktu Indonesia Barat) (applications will be reviewed as they are submitted)

About The Role

PxD is hiring a Senior Operations Associate to help build our presence in Indonesia from the ground up - someone who is comfortable working through ambiguity, navigates process and structure thoughtfully, and is motivated to get things done.

This is a hands-on, foundational role for someone who thrives in fast-moving, evolving environments and is energized by the challenge of standing up operations in a new country context. You'll play a central role in keeping day-to-day operations organized and on track - coordinating across HR-adjacent, administrative, and operational functions - while working closely with PxD's wider team, local partners, vendors, and employment/compliance providers (such as an Employer of Record) to help ensure operations run smoothly and in step with local practices.

The ideal candidate brings strong organizational instincts, sound judgment in ambiguous situations, and a solid understanding of the Indonesian regulatory and business environment, along with genuine enthusiasm for the operational, administrative, and problem-solving work that comes with building something new. You'll balance structure and flexibility - helping to implement smart processes and best practices while staying adaptable as priorities shift - and you'll bring strong communication and relationship-building skills to work effectively with a wide range of internal and external stakeholders, including consultants, partners, and cross-cultural teams.

About PxD

Precision Development (PxD) is a global non-profit with the mission to scale innovations that millions of smallholder farmers in low- and middle-income countries can use to improve their lives. PxD's primary approach is delivering timely, evidence-based digital information to farmers via basic mobile phones.

So far, PxD has scaled digital agriculture services to more than 46 million farmers across Africa and Asia. PxD scales these digital information services through three models: i) direct service delivery to farmers; ii) improvement of partners' existing services; and iii) strategic government advisory.

Responsibilities

Will evolve as the role develops; key initial areas below.

• Manage day-to-day operational and administrative tasks across the Indonesia program, keeping timelines, deliverables, and multiple workstreams on track.
• Coordinate with PxD's Employer of Record (EOR) provider on HR-adjacent logistics — such as onboarding scheduling, equipment/access setup, and general employee support — without owning formal employment decisions, contracts, payroll, or personnel records, which remain with the EOR.
• Support coordination of local regulatory and administrative requirements, working alongside PxD's legal and compliance advisors, without acting as PxD's legal representative on compliance matters.
• Identify and flag operational challenges as they arise, looping in the right internal teams or external advisors to resolve them.
• Source, onboard, and manage relationships with local vendors and service providers to meet the program's operational needs.
• Support travel and events — coordinating logistics for staff travel, field visits, workshops, donor meetings, and other program events (e.g., bookings, venues, vendor coordination, on-the-ground logistics).
• Maintain and improve internal operational systems and processes (e.g., general administrative tracking) to increase efficiency as the program grows — distinct from the EOR's own HR systems and employment records.
• Draft, organize, and maintain operational documentation and communications (e.g., vendor agreements, program files) needed for smooth day-to-day operations.
• Serve as a point of coordination between consultants, partners, and cross-cultural, cross-functional teams.
• Handle sensitive and confidential operational information (e.g., vendor contracts, program data) with discretion and professionalism.
• Contribute to process improvements and best-practice documentation as PxD's Indonesia operations mature.
• Other duties as assigned by the COO and HR Operations management, in line with the evolving needs of the Indonesia program.

What You'll Bring

• Bachelor's degree, diploma, or equivalent professional experience, ideally in business administration, human resources, public administration, international development, or a related field.
• Proven experience in operations or administrative roles, preferably supporting new entity setups, organizational expansions, or international operations.
• Good working knowledge of administration, operations, and organizational effectiveness in an Indonesian context.
• Familiarity with the Indonesian regulatory and employment landscape.
• Excellent organizational skills, with the ability to manage multiple tasks and relationships simultaneously.
• Dynamic and self-directed, with the ability to shift quickly between priorities and take initiative without needing extensive direction.
• Strong communication skills — clear, professional, and effective, both verbally and in writing, with diverse internal and external stakeholders.
• Comfortable using operations and project management tools.
• Adaptable and resilient, comfortable in a fast-paced, evolving environment, and willing to "roll up sleeves" across operational and administrative functions.
• Demonstrated ability to manage confidential information with discretion and professionalism.
• Proven ability to implement operational improvements, streamline processes, and champion best practices.
• Working proficiency in Bahasa Indonesia.
• Willingness to travel to field sites.
• Right to live and work in Indonesia.

PxD is committed to building an inclusive and diverse organisation. We evaluate candidates on merit alone, without regard to gender, gender identity, ethnicity, religion, disability, caste, or any other characteristic protected under applicable law.

Personal data provided is used for recruitment purposes only.