Senior IT Implementation Lead & Trainer

Mitra Integrasi Informatika; Kebayoran Baru; On-site; IDR 89,280,000 - 200,880,000; Full time

Job summary

PT Mitra Integrasi Informatika is seeking a skilled implementation consultant to support customers through all phases of software projects, including design, training, and deployment. You will work closely with sales and technical teams to ensure successful outcomes across enterprise applications.

The role requires strong communication, project management, and the ability to translate business needs into practical IT solutions, while coaching clients and maintaining up-to-date product knowledge.

Responsibilities

• Evaluate and recommend customer applications to provide appropriate business solutions; prepare business proposals and conduct presentations or demos
• Act as project manager and lead project team in planning, designing, and monitoring during software implementation process
• Direct contact with customer to provide solutions after implementation and explore additional development opportunities
• Act as training instructor/coach for customers in learning, understanding, and operating the implemented software
• Maintain and develop knowledge of specific application system technology
• Act as technical advisor for team projects and as a solution reference for customer problems
• Responsible for controlling the quality of project activities
• Master change management principles to ensure successful implementation of IT solutions and/or IT blueprint

Job description

PT Mitra Integrasi Informatika is seeking a skilled implementation consultant to support customers through all phases of software projects, including design, training, and deployment. You will work closely with sales and technical teams to ensure successful outcomes across enterprise applications.

The role requires strong communication, project management, and the ability to translate business needs into practical IT solutions, while coaching clients and maintaining up-to-date product knowledge.