Senior Director, MICE & Luxury Events

Ayana Hospitality; Provinsi Bali; On-site; IDR 1,200,000,000 - 1,800,000,000; Full time

Job summary

Ayana Hospitality Bali invites a dynamic leader to head the MICE & Catering division, guiding strategy, commercial performance, and the utilization of the resort's ballroom and event venues to deliver exceptional luxury experiences.

You will develop innovative business strategies for international conferences, corporate events, and weddings, oversee end-to-end events, collaborate across F&B and operations, and mentor a high-performing team to sustain growth.

Qualifications

• Minimum 5 years of leadership experience in MICE, Catering, or Events within a luxury hotel, convention center, or integrated resort.
• Strong understanding of large-scale events, conferences, weddings, and banquet operations.
• Proven ability to drive MICE revenue while coordinating closely with F&B and banquet operations.
• Excellent leadership, communication, and stakeholder management skills.
• Strategic mindset with strong business and operational acumen.
• Fluent in English, both written and spoken; additional languages are an advantage.
• Bachelor's Degree in Hospitality Management, Event Management, Business Administration, or a related field

Responsibilities

• Lead the strategic planning and overall performance of the MICE & Catering division, driving revenue growth and maximizing the utilization of the resort's ballroom and event venues.
• Develop and execute innovative MICE & Catering business strategies to position the resort as a premier destination for international conferences, high-profile corporate events, and luxury weddings in Bali.
• Provide leadership in destination event positioning, strengthening the resort's reputation as a preferred venue for large-scale global meetings, conventions, and prestigious social events.
• Oversee the end-to-end event lifecycle, from business acquisition, event planning, and client engagement to flawless on-site execution, ensuring exceptional guest experiences.
• Demonstrate strong commercial and revenue management acumen, including strategic pricing, contract negotiation, and business development initiatives to maximize event profitability.
• Ensure successful planning and delivery of large-scale conferences, conventions, luxury weddings, and high-profile events, maintaining the highest standards of luxury hospitality service.
• Work closely with the EAM MICE & Catering and F&B Service leadership to ensure seamless collaboration between MICE Sales, Catering, Banquet Operations, Culinary, and other operational departments.
• Lead, mentor, and develop a high-performing MICE & Catering team, fostering a culture of innovation, service excellence, and accountability.
• Build and maintain strong relationships with corporate clients, international event planners, wedding organizers, and strategic partners to drive sustainable business growth.
• Analyze global MICE trends, competitor activities, and emerging market opportunities to strengthen the resort's competitive positioning.
• Collaborate with the Marketing & Communications team to design impactful promotional campaigns that elevate the resort's visibility in international and domestic MICE markets.
• Provide strategic business insights, revenue forecasts, and performance analysis to senior management.
• Ensure all MICE & Catering operations and service delivery are aligned with company policies, operational standards, and the resort's luxury hospitality service excellence

Skills

Leadership

MICE & Catering

Revenue management

Contract negotiation

Business development

Stakeholder management

Strategic planning

English fluency

Education

Bachelor's Degree in Hospitality Management

Bachelor's Degree in Event Management

Bachelor's Degree in Business Administration

Job description

Ayana Hospitality Bali invites a dynamic leader to head the MICE & Catering division, guiding strategy, commercial performance, and the utilization of the resort's ballroom and event venues to deliver exceptional luxury experiences.

You will develop innovative business strategies for international conferences, corporate events, and weddings, oversee end-to-end events, collaborate across F&B and operations, and mentor a high-performing team to sustain growth.