Senior Data Center Facilities Manager

Cushman & Wakefield; Jakarta Pusat; On-site; IDR 400,000,000 - 640,000,000; Full time

Job summary

Cushman & Wakefield is seeking a Facility Manager to oversee integrated hard and soft services across client data centre sites. The role acts as the senior onsite client contact, directing governance, staffing, vendor performance, safety, and reporting to meet KPIs and SLAs.

You will lead engineers, admin staff and service teams, ensuring maintenance, work orders and documentation align with contractual obligations across all availability zones.

Qualifications

• 7+ years in facilities management, with at least 3 years leading integrated services in data centres.
• Relevant diploma or degree in FM, Engineering, or related discipline.
• Experience managing client relationships, budgets, KPIs and reporting.
• First Aid and Fire Certification is preferred.

Responsibilities

• Client governance: maintain strong client relationships, act as central escalation point and oversee service reviews against KPIs and SLAs.
• Lead mobilization and smooth handover of staff, tools, spares and records without impacting live operations.
• Oversee integrated hard and soft services, inspections, maintenance, cleaning, pest control and vendor activities across sites.
• Plan staffing, recruitment, development, performance, attendance, overtime and coverage.
• Develop training plans for hard/soft services teams, ensuring certifications and mandatory trainings are completed.

Job description

Cushman & Wakefield is seeking a Facility Manager to oversee integrated hard and soft services across client data centre sites. The role acts as the senior onsite client contact, directing governance, staffing, vendor performance, safety, and reporting to meet KPIs and SLAs.

You will lead engineers, admin staff and service teams, ensuring maintenance, work orders and documentation align with contractual obligations across all availability zones.