Senior Agile Coach & Scrum Master - Bandung Hybrid

NinjaOne; Jakarta Pusat; Hybrid; IDR 180,000,000 - 360,000,000; Full time

Benefits offered by this job

Hybrid work environment

Free in‑office lunches

Job summary

NinjaOne is seeking an experienced Scrum Master to support our Product Engineering teams in Bandung, Indonesia. This role focuses on Agile delivery, continuous improvement, and organizational change to boost predictability and quality.

You will coach cross‑functional teams across Product, Engineering, QA, UX, and DevOps, driving outcomes through data‑driven coaching, dashboards, and effective change management.

Qualifications

• Certified Scrum Master (PSM II/CSM or equivalent).
• Certified Agile Coach or Scaling (ICP-ACC, SAFe 6 or equivalent).
• Additional certifications in Lean Six Sigma, Advanced Agile/Scrum, Agile Scaling, Change Management, Design Thinking, or Product Management.
• Hands-on experience in agile delivery, cross-team facilitation, coaching, change adoption, and measurable process improvement.

Responsibilities

• Ensure Scrum events and Agile methods achieve outcomes with scaling approaches as appropriate.
• Coach teams on ownership, collaboration, and problem‑solving, and improve cross‑functional flow.
• Lead continuous improvement and Agile transformation with root‑cause analysis and clear actions.
• Facilitate cross‑team collaboration across Product, Engineering, QA, UX, DevOps/SRE, and Leadership.
• Design and deliver Agile coaching, training, onboarding, and enablement with change management.
• Use Jira, dashboards, workflows, filters, reporting, and automation for visibility into delivery.
• Build trusted stakeholder relationships and escalate systemic issues when needed.

Skills

Scrum Master

Agile Coaching

Facilitation

Change Management

Design Thinking

Tools

Jira

Automation tools

Job description

NinjaOne is seeking an experienced Scrum Master to support our Product Engineering teams in Bandung, Indonesia. This role focuses on Agile delivery, continuous improvement, and organizational change to boost predictability and quality.

You will coach cross‑functional teams across Product, Engineering, QA, UX, and DevOps, driving outcomes through data‑driven coaching, dashboards, and effective change management.