Senior Account Manager

Amazon; Jakarta Pusat; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

Amazon Web Services (AWS) in Indonesia is seeking a Senior Account Manager to drive growth and adoption of AWS services across cross-industry customers. You’ll build strong relationships with C-level executives and technical leaders, understand their business objectives, and tailor cloud solutions to address their challenges.

Collaborate with AWS teams to execute deals, identify opportunities, and expand relationships while delivering thought leadership on cloud innovation.

Qualifications

• 4+ years of stakeholder or account management experience, or experience with AWS services or other cloud offerings.
• 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience

Responsibilities

• Build and maintain strong relationships with C-level executives and technical leaders for cross-industry customers.
• Understand customer business objectives, challenges, and cloud adoption goals.
• Develop tailored AWS solutions to address customer needs and drive business outcomes.
• Drive growth and adoption of AWS services among assigned customers.
• Collaborate with AWS teams (sales, solutions architecture, professional services) to execute customer deals and projects.
• Identify new business opportunities and expand existing relationships.
• Provide thought leadership and expertise on AWS services and cloud innovation.
• Manage deal pipeline, forecast, and reporting.
• Ensure exceptional customer satisfaction and success with AWS services.
• Stay up-to-date on industry trends, market developments, and competitor activity in banking and enterprise sectors.

Skills

Stakeholder management

Account management

Cloud solutions

Sales cycle

Education

BA/BS degree

Tools

Salesforce

Job description

Description

As Senior Account Manager at AWS, you will drive growth and adoption of AWS services among cross industry customers in Indonesia.

You'll build strong relationships with C-level executives and technical leaders, understand their business objectives, and provide tailored cloud solutions to address their unique challenges. Your expertise will help customers accelerate digital transformation, drive innovation, and achieve cost optimization. You'll work collaboratively with AWS teams, partners, and customers to develop and execute go-to-market strategies, identify new opportunities, and expand existing relationships.

With a deep understanding of enterprise landscape, you'll provide thought leadership, drive deal closure, and ensure exceptional customer satisfaction. If you're a motivated relationship-builder with a passion for cloud innovation, this role is a great fit for you.

Key job responsibilities

• Build and maintain strong relationships with C-level executives and technical leaders for cross industry customers

• Understand customer business objectives, challenges, and cloud adoption goals

• Develop tailored AWS solutions to address customer needs and drive business outcomes

• Drive growth and adoption of AWS services among assigned customers

• Collaborate with AWS teams (sales, solutions architecture, professional services) to execute customer deals and projects

• Identify new business opportunities and expand existing relationships

• Provide thought leadership and expertise on AWS services and cloud innovation

• Manage deal pipeline, forecast, and reporting

• Ensure exceptional customer satisfaction and success with AWS services

• Stay up-to-date on industry trends, market developments, and competitor activity in banking and enterprise sectors

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon diversity conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 4+ years of stakeholder or account management experience, or experience with AWS services or other cloud offerings

• 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience

Preferred Qualifications

• BA or BS degree in a related field

• 7+ years of B2B sales

• Experience implementing cloud services including migrations and modernization projects or equivalent

• Experience navigating prospective accounts from and into a senior executive level to identify new customer opportunities

• Experience using Salesforce or other CRM tools

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.