Security Supervisor

ASRI (a subsidiary of Agung Sedayu Group); Jakarta Selatan; On-site; IDR 216,000,000 - 360,000,000; Full time

Job summary

ASRI, a subsidiary of Agung Sedayu Group, is seeking a Security Supervisor to lead the mall security team, ensuring safety, emergency preparedness, and regulatory compliance.

You will manage rosters, conduct briefings, and coordinate with authorities and tenants to handle incidents efficiently and professionally.

Qualifications

• Bachelor-level education or Diploma in any major is required.
• Minimum 3 years in security supervision or similar role in malls, offices, or property management.
• Gada Madya Security Certification preferred; military or police background is an advantage.

Responsibilities

• Lead and supervise the security team to enforce security, safety, and emergency procedures across the mall.
• Prepare duty rosters, shifts, briefings, and ensure adequate manpower deployment for daily operations.
• Monitor security operations via patrols, CCTV, access control, and routine inspections to mitigate risks and incidents.
• Respond to security incidents, emergencies, accidents, theft, and disturbances following SOPs.
• Coordinate with police, emergency services, authorities, tenants, and stakeholders for incident management and investigations.
• Coach and develop security personnel, ensure policy compliance, and implement security procedures.

Skills

Leadership

Communication

Team management

Integrity

Emergency response

English fluency

Education

Diploma (D3) or Bachelor's Degree (S1) in any major

Tools

CCTV systems

Security operations

Indonesian law & regulations

Job description

• Min. Diploma (D3) or Bachelor's Degree (S1) in any major.
• Min. 3 years of experience as a Security Supervisor or in an equivalent role, preferably in shopping malls, commercial buildings, or property management.
• Gada Madya Security Certification is preferred; candidates with military or law enforcement backgrounds are an advantage.
• Fluent in English, both written and spoken.
• Strong leadership, communication, and team management skills, with proven ability to supervise, motivate, and develop security personnel.
• Good knowledge of security operations, CCTV systems, emergency response procedures, Indonesian criminal law, and security regulations.
• High integrity, professionalism, and physical fitness, with the ability to handle emergency situations and prepare security reports, budgets, and other administrative documentation.
• Willing to be placed at District 8 (SCBD).

Job Responsibilities:

• Lead, supervise, and coordinate the Security Team to ensure the effective implementation of security, safety, and emergency procedures throughout the mall.
• Prepare duty rosters, shift schedules, conduct security briefings, and ensure adequate manpower deployment for daily operations.
• Monitor security operations through patrols, CCTV surveillance, access control, and routine inspections to identify and mitigate potential security risks.
• Respond promptly to security incidents, emergencies, accidents, theft, and public disturbances, ensuring all cases are handled in accordance with company SOPs.
• Coordinate with police, emergency services, government authorities, tenants, and other stakeholders to support effective incident management and investigations.
• Supervise, coach, evaluate, and develop security personnel while ensuring compliance with company policies, service standards, and the implementation of security procedures.
• Prepare and maintain security reports, incident documentation, budgets, and other administrative records, while recommending continuous improvements to security operations.