Security Supervisor

ASRI (a subsidiary of Agung Sedayu Group); Jakarta Pusat; On-site; IDR 72,000,000 - 144,000,000; Full time

Job summary

ASRI (a subsidiary of Agung Sedayu Group) seeks an experienced Security Supervisor to lead the mall security team and guarantee safe operations. You will supervise rosters, monitor CCTV and patrols, and coordinate with authorities. Strong English, leadership, and reporting skills are essential.

Ideal candidates have at least 3 years in security leadership, knowledge of security regs, and readiness to work at District 8 (SCBD). The role offers stable full-time employment at our Jakarta center.

Qualifications

• Min. Diploma (D3) or Bachelor's Degree (S1) in any major.
• Min. 3 years of experience as Security Supervisor or similar.
• Gada Utama Security Certification preferred; military/law enforcement background an advantage.
• Fluent in English, written and spoken.
• Strong leadership, communication, and team management skills.
• Good knowledge of security operations, CCTV, emergency procedures, and security regulations.
• Willing to be placed at District 8 (SCBD).

Responsibilities

• Lead, supervise, and coordinate the Security Team for secure mall operations.
• Prepare duty rosters, shift schedules, and manpower deployment.
• Monitor security via patrols, CCTV, access control, and inspections.
• Respond to incidents, emergencies, thefts, and disturbances per SOPs.
• Coordinate with police, authorities, tenants, and stakeholders for incident management.
• Coach and develop security personnel while ensuring policy compliance.
• Prepare security reports, budgets, and administrative records.

Skills

Leadership

Communication

Team management

English fluency

Emergency response

Reporting & documentation

Education

D3 or Bachelor's degree

Tools

CCTV systems

Access control

Job description

• Min. Diploma (D3) or Bachelor's Degree (S1) in any major.
• Min. 3 years of experience as a Security Supervisor or in an equivalent role, preferably in shopping malls, commercial buildings, or property management.
• Gada Utama Security Certification is preferred; candidates with military or law enforcement backgrounds are an advantage.
• Fluent in English, both written and spoken.
• Strong leadership, communication, and team management skills, with proven ability to supervise, motivate, and develop security personnel.
• Good knowledge of security operations, CCTV systems, emergency response procedures, Indonesian criminal law, and security regulations.
• High integrity, professionalism, and physical fitness, with the ability to handle emergency situations and prepare security reports, budgets, and other administrative documentation.
• Willing to be placed at District 8 (SCBD).

Job Responsibilities:

• Lead, supervise, and coordinate the Security Team to ensure the effective implementation of security, safety, and emergency procedures throughout the mall.
• Prepare duty rosters, shift schedules, conduct security briefings, and ensure adequate manpower deployment for daily operations.
• Monitor security operations through patrols, CCTV surveillance, access control, and routine inspections to identify and mitigate potential security risks.
• Respond promptly to security incidents, emergencies, accidents, theft, and public disturbances, ensuring all cases are handled in accordance with company SOPs.
• Coordinate with police, emergency services, government authorities, tenants, and other stakeholders to support effective incident management and investigations.
• Supervise, coach, evaluate, and develop security personnel while ensuring compliance with company policies, service standards, and the implementation of security procedures.
• Prepare and maintain security reports, incident documentation, budgets, and other administrative records, while recommending continuous improvements to security operations.