Security Operations Lead: Guarding People & Assets

Pt. Pakuwon Jati Tbk; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 100,440,000 - 167,400,000; Full time

Job summary

The Pakuwon Mall in Surabaya, Indonesia, is seeking a capable Loss Prevention & Security Manager to assist the Director of Security in daily operations, protecting assets, employees, and guests. The role involves managing emergency procedures, investigations, patrols, and ensuring compliance with safety SOPs.

Candidates should have a high school diploma with 3 years of security experience or a 2-year degree with 1 year of related experience.

Qualifications

• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.
• OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.
• Experience in managing security operations is advantageous.

Responsibilities

• Assists in the development and implementation of emergency procedures.
• Recommends follow-up action for security breaches.
• Conducts investigation of all losses of property assets and refers to proper management for disposition.
• Deploys security staff to effectively monitor and protect property assets.
• Complies with all Corporate Security safety and security management guidelines and procedures.
• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.
• Conducts periodic patrols of entire property and parking areas.
• Recognizes success across areas of responsibility.
• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.
• Implements action plans to monitor and control risk.
• Keeps abreast of local criminal activity as it may impact property.
• Maintains required reports and documentation regarding patrols of property and parking areas.
• Inspects all security equipment and ensures it is fully functioning.
• Provides means for obtaining necessary medical attention on a timely basis.

Skills

Emergency procedures

Investigation

Security operations

Education

High school diploma or GED

2-year degree in Criminal Justice or related major

Job description

The Pakuwon Mall in Surabaya, Indonesia, is seeking a capable Loss Prevention & Security Manager to assist the Director of Security in daily operations, protecting assets, employees, and guests. The role involves managing emergency procedures, investigations, patrols, and ensuring compliance with safety SOPs.

Candidates should have a high school diploma with 3 years of security experience or a 2-year degree with 1 year of related experience.