Security Operations Centre (SOC) Assistant

UNDP; Jakarta Pusat; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

UNDSS Jakarta seeks a SOC Assistant to support daily Security Operations Centre activities. You will relay urgent security messages, monitor movements, assist incident response, and maintain data accuracy to safeguard UN personnel and operations.

Education required is secondary schooling; a university degree is desirable. Four years of relevant operational communications experience are required with secondary education, or one year with a bachelor’s.

Qualifications

• Secondary education is required; a university degree is desirable but not mandatory.
• Proficiency in MS Office Suite and information management is essential.
• Fluency in English and Bahasa Indonesia required.
• Ability to drive a vehicle and hold a valid license is desirable.

Responsibilities

• Support security communications and maintain situational awareness by relaying messages and alerts.
• Assist incident notification, response support, logging incidents, and escalation.
• Monitor movements and personnel accountability, ensuring compliance with security protocols.
• Manage communication resources, verify SOC status, and compile SOC data for reports.

Skills

MS Office Suite

Information management

Driving

English

Bahasa Indonesia

Telecommunication systems

Education

Secondary education

Bachelor’s degree desirable

Job description

Organizational context: The United Nations Department of Safety and Security (UNDSS) operates the Security Operations Centre (SOC) to ensure the safety and security of UN personnel, premises, assets, and operations. The SOC serves as a central hub for situational awareness, collecting and verifying information to support timely decision-making by stakeholders. This SOC Assistant role is integral to the UN's data-driven security management approach.

Job purpose: The SOC Assistant supports the daily operations of the Security Operations Centre (SOC) within UNDSS. This role is crucial for maintaining situational awareness and facilitating effective security communications for the UN System in the country. The incumbent will handle urgent communications, monitor movements, support incident response, and manage critical data, ensuring the safety and security of UN personnel and operations. The position offers valuable experience in a dynamic, multicultural environment, directly contributing to the UN's mission.

Responsibilities

Key responsibilities include supporting security communications and maintaining situational awareness by relaying messages and alerts through various UN channels. The role involves incident notification and response support, logging incidents, escalating them, and maintaining communication with affected personnel. Movement monitoring and personnel accounting are also critical, ensuring compliance with security protocols. The SOC Assistant will manage communication resources, verify SOC operational status, and maintain accurate contact information for personnel and emergency services. Additionally, the role includes compiling and analyzing SOC data for reports and visualizations, supporting UNDSS functions, and performing other assigned duties.

Education

A secondary education is required. A university degree in a relevant field such as Political Science, Security Management, or Management is desirable but not mandatory. Applicable security, police, or military training is also desirable.

Work experience

A minimum of 4 years of relevant work experience in operational communications is required with a secondary education. With a bachelor's degree, 1 year of relevant experience is sufficient. Experience with computer skills, information management, and driving is essential.

Skills

Proficiency in computer skills and information management, including MS Office Suite and web/smartphone applications. Ability to drive four-wheeled vehicles with a valid license. Fluency in English and Bahasa Indonesia. Experience with telecommunication systems and digital tools is desirable.