Seasoned Waitress - Guest Experience Specialist

Pt Ozzy Hookah Lounge; Indonesia; On-site; IDR 39,060,000 - 66,960,000; Full time

Job summary

Hilton welcomes you to join our hotel team as a waiter, delivering warm hospitality from the moment guests arrive. You will greet guests, assist with reservations, and support service staff to maintain a clean, well-presented outlet.

Responsibilities include coordinating with kitchen and service teams, providing attentive service, and upholding Hilton's standards of grooming and guest care. Flexible shifts and a guest-focused attitude are essential.

Qualifications

• High school diploma or equivalent; hospitality training is a plus.
• Proven experience in a similar role in a hotel.
• Excellent communication, grooming, and interpersonal skills.
• Fluent in English; additional languages are an advantage.
• Friendly, professional, and guest-focused.
• Able to work flexible shifts.

Responsibilities

• Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
• Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
• Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
• Liaise with kitchen and service teams to ensure timely and accurate order delivery.
• Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
• Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.

Skills

Guest service

Communication

Grooming

Fluent English

Flexibility

Education

High school diploma

Hospitality training

Job description

Hilton welcomes you to join our hotel team as a waiter, delivering warm hospitality from the moment guests arrive. You will greet guests, assist with reservations, and support service staff to maintain a clean, well-presented outlet.

Responsibilities include coordinating with kitchen and service teams, providing attentive service, and upholding Hilton's standards of grooming and guest care. Flexible shifts and a guest-focused attitude are essential.