Role SummaryWe are looking for an experienced Salesforce Developer / Technical Specialist to join our core technical team. In this role, you will take technical ownership in designing, building, and deploying robust Salesforce solutions, with a strong focus on Service Cloud. You will work closely with project leads and enterprise stakeholders to deliver complex business logic, modern user interfaces, and scalable system integrations that drive tangible operational outcomes.Key ResponsibilitiesDesign, build, and deploy end-to-end Salesforce solutions aligned with complex business requirements and architectural best practices.Develop custom business logic and user interfaces using Apex (classes/triggers), Lightning Web Components (LWC), and advanced Salesforce Flow automations.Architect and manage secure, efficient integrations between Salesforce and third-party systems via REST/SOAP APIs.Conduct code reviews, debugging, system testing, and performance optimization in full compliance with platform governor limits.Manage environment release workflows and deployment cycles across Sandboxes and Production environments.Partner with delivery leads, functional consultants, and client stakeholders during technical discovery and delivery phases.Produce structured technical design documentation and conduct technical knowledge transfer sessions where required.RequirementsBachelor’s degree in Computer Science, Information Technology, Information Systems, or a related field.Minimum 3 years of hands-on technical experience within the Salesforce ecosystem across implementation and development lifecycles.Strong proficiency in programmatic development (Apex, LWC, SOQL/SOSL) combined with advanced declarative capabilities (Flows, Security Model, Data Architecture).Direct experience handling REST/SOAP API integrations and data migration workflows using tools such as Data Loader.Demonstrated analytical thinking and structured problem-solving skills for complex technical challenges.Clear, professional verbal and written communication skills to convey technical trade-offs to stakeholders.Preferred QualificationsProven hands-on implementation experience with Salesforce Service Cloud (Case Management, Omni-Channel, Service Console, Knowledge Base).Active Salesforce certifications: Platform Developer I (PDI), Platform App Builder, or Salesforce Administrator.Familiarity with code management tools (Git) and structured release management.What We OfferStrong technical ownership, with ample opportunities to take initiative, explore ideas, and directly contribute to system architecture, design, and technical solution approaches through collaboration.Ongoing encouragement and support for professional development and industry credentials.An agile, collaborative, and close-knit environment.About ProgrezProgrez is an IT consulting company specializing in DevOps and ITSM solutions. We are passionate about driving organizations to adapt and unlock new possibilities through innovative technology solutions. By partnering with our customers, we help them streamline their IT operations,enhance efficiency, and achieve their business goals.At Progrez, we believe in fostering a growth oriented and collaborative environment. We encourage open communication at all levels and empower our employees to contribute their ideas and expertise. As a growing company with a team dedicated professionals, we value teamwork, continuous learning, and a shared passion for technology.We are committed to staying at the forefront of the IT industry, constantly exploring new technologies and methodologies to deliver cutting-edge solutions to our customers. Our mission is to be a trusted advisor and partner, guiding our customers on their digital transformation journey and helping them achieve sustainable success.