Sales Operations Coordinator

Sensatia Botanicals; Denpasar; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Sensatia Botanicals is seeking a Sales Administrator to support the sales team with daily operations and back-end duties in Bali. The role focuses on organizing customer data, processing orders, and coordinating product samples to ensure timely delivery.

The ideal candidate will have 1 year of relevant experience, strong Excel skills, and a proactive, detail-oriented approach. Collaboration with the B2B orders team and CRM familiarity are a plus.

Qualifications

• Minimum Diploma (D3) or Bachelor's Degree in Business Administration, Management, or a related field.
• Minimum 1 year of experience in Sales Administration or a similar administrative role (fresh graduates with strong administrative skills are welcome to apply).
• Proficient in Microsoft Office, especially Microsoft Excel.
• Strong administrative, organizational, and data management skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with a high level of accuracy.
• Able to prioritize tasks and work under deadlines.
• Able to work independently as well as collaboratively in a team.
• Experience using CRM systems is an advantage.
• Proactive, responsible, and willing to learn.

Responsibilities

• Assist the sales team with administrative tasks and daily operational support
• Maintain and organize customer records, sales documents, and databases
• Coordinate product sample requests and ensure timely delivery
• Assist B2B Order Admin in processing orders
• Handle customer inquiries related to orders
• Prepare sales reports and support data analysis when required
• Ensure all sales administration processes comply with company policies and procedures

Skills

Administrative skills

Organizational skills

Data management

Communication skills

Interpersonal skills

Attention to detail

Deadline-driven

Teamwork

Independent worker

Education

Diploma or Bachelor in Business Admin

Tools

Microsoft Excel

Job description

Sensatia Botanicals is seeking a Sales Administrator to support the sales team with daily operations and back-end duties in Bali. The role focuses on organizing customer data, processing orders, and coordinating product samples to ensure timely delivery.

The ideal candidate will have 1 year of relevant experience, strong Excel skills, and a proactive, detail-oriented approach. Collaboration with the B2B orders team and CRM familiarity are a plus.