Sales Electronic - Flife Batam

PT. Gree Electric Appliances Indonesia; Batam; On-site; IDR 46,872,000 - 80,352,000; Full time

Benefits offered by this job

Staff discounts

Sales training and development

Career progression opportunities

Supportive team environment

Job summary

PT Flife Technologies Indonesia is seeking a Sales Retail professional to join our Batam Kota team. This full-time role focuses on direct customer engagement at retail locations, promoting our electrical appliances and cooling solutions, and achieving sales targets.

You will greet customers, demonstrate products, handle transactions, build relationships, and stay informed about promotions and launches. This position offers growth in a dynamic retail environment with ongoing training and

Qualifications

• Proven experience in retail sales or a customer-facing role.
• Ability to meet or exceed sales targets and KPIs.
• Excellent product knowledge and ability to explain features in customer-friendly language.

Responsibilities

• Greet and engage customers at retail locations, understanding their needs and recommending appropriate products.
• Demonstrate products and explain features, benefits, and specifications to customers clearly.
• Process transactions, manage payments, and keep accurate sales records.
• Achieve and exceed sales targets and KPIs on a daily, weekly, and monthly basis.
• Maintain knowledge of current product lines, pricing, promotions, and offers.
• Build relationships for repeat business and customer loyalty.
• Handle inquiries and resolve complaints promptly, escalating when needed.
• Maintain a clean, organized retail display and support store operations.
• Participate in product training and stay updated on new launches.

Skills

Retail sales

Customer facing

Communication skills

Numeracy

POS systems

Teamwork

Tools

POS systems

Job description

About us
PT Flife Technologies Indonesia is a leading provider of innovative AC appliances. We are committed to delivering high-quality products that enhance the comfort and convenience of homes and businesses across Indonesia. With a strong reputation for excellence and customer service, we continue to expand our market presence and are seeking dynamic sales professionals to join our growing team. PLACEMENT: BATAM AREA.

About the role
We are recruiting a Sales Retail professional to join our sales team in Batam Kota, Riau Islands. This is a full-time position that plays a crucial role in driving sales and revenue growth through direct customer engagement at retail locations. As a Sales Retail specialist, you will be responsible for promoting our range of electrical appliances and cooling solutions to customers, achieving sales targets, and ensuring an exceptional customer experience. This role is essential to our retail expansion strategy and provides an excellent opportunity to develop your sales career within a dynamic and growing organisation.

Key responsibilities

Greet and engage customers at retail locations, understanding their needs and recommending appropriate products from our range of electrical appliances, especially in Batam Area

Conduct product demonstrations and explain features, benefits, and specifications to potential customers in a clear and persuasive manner

Process customer transactions, manage payments, and ensure accurate record-keeping of all sales

Achieve and exceed individual sales targets and key performance indicators on a daily, weekly, and monthly basis

Maintain detailed knowledge of current product lines, pricing, promotions, and special offers

Build and maintain positive customer relationships to encourage repeat business and customer loyalty

Handle customer enquiries and complaints professionally, resolving issues promptly and escalating where necessary

Maintain a clean, organised, and visually appealing retail display area

Collaborate with team members and management to support store operations and achieve collective sales goals

Participate in product training sessions and stay updated on new product launches and features

What we're looking for

Proven experience in retail sales or a customer-facing sales role, ideally in the electrical appliances or consumer goods sector

Strong communication and interpersonal skills with the ability to engage customers and build rapport

Demonstrable track record of meeting or exceeding sales targets and KPIs

Excellent product knowledge and ability to explain technical features in customer-friendly language

Professional appearance and demeanour with a customer-focused mindset

Ability to work efficiently in a fast-paced retail environment and manage multiple customer interactions

Basic numeracy skills and proficiency with point-of-sale systems and sales tools

Flexibility to work retail hours, including weekends and public holidays as required

High level of motivation, enthusiasm, and willingness to learn

What we offer

We provide a competitive compensation package tailored to the retail sales industry, including a basic salary with performance-based incentives and commission opportunities. We believe in rewarding excellence and providing clear pathways for career progression within our organisation. Additional benefits include staff discounts on our product range, ongoing sales training and professional development opportunities, and a supportive team environment where your contributions are valued. We are committed to creating a workplace culture that promotes work-life balance, recognises individual achievements, and supports employee wellbeing.