Sales Assistant

PT Mitra Adiperkasa Tbk (MAP Fashion1); Kota Pekanbaru; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading retail group in Indonesia seeks motivated individuals to join as Store Associates. Responsibilities include demonstrating products, providing exceptional customer service, and processing orders. Candidates should have at least a Senior High School diploma and one year of retail experience, although fresh graduates are encouraged to apply. Strong English communication skills and familiarity with Microsoft Office are essential. Join a dynamic company committed to long-term careers in retail.

Qualifications

• Minimum 1 year of experience in a sales environment, preferably in retail.
• Proficient in English communication, both verbal and written.
• Strong technical knowledge of products and sales techniques.

Responsibilities

• Demonstrate products' features.
• Provide customer service to clients.
• Process orders and follow up with buyers.

Skills

Customer service

Sales

English communication

Microsoft Office

Education

Senior High School/Diploma/Bachelor's degree

Job description

Company Overview

PT Mitra Adiperkasa Tbk (MAP) Established in 1995, PT Mitra Adiperkasa Tbk (MAP) is a leading retail and lifestyle group in Indonesia. The company’s fashion division features an impressive portfolio of over 40+ international brands, including well-known names such as Zara, Marks & Spencer (M&S), Loewe, Flying Tiger, Pandora, Swarovski, Lacoste, and many more. These brands cater to a wide range of fashion tastes and preferences.

In spite of many hurdles such as the crisis of 1998, natural calamities, local and international threats, MAP has fostered the business through the years, always creating opportunities. The retail network and brand portfolio have expanded to over 150 brands covering many segments – from sports to fashion; department stores to trendy cafes. MAP currently operates more than 1,800 retail stores and covers more than 660,000 sqm of prime retail locations across more than 60 cities in Indonesia.

MAP is listed on the Indonesia Stock Exchange, with over 22,000 employees, and has received numerous accolades, including Fortune Indonesia's Most Admired Companies (Top 20) in 2012 and Forbes Indonesia's Top 40 Companies in 2011.

Primary Responsibilities

• Demonstrate products' features
• Carry out order intake
• Provide customer service to clients and potential clients
• Process orders and follow up with buyers
• Prepare sales checks
• Ensure stock storage safety

Requirements

• At least Senior High School/Diploma/Bachelor's degree from reputable universities
• Minimum of 1 year of experience as a store crew in a sales environment, preferably within the retail industry
• Fresh graduates are encouraged to apply for positions such as Store Associate, Cashier, or daily worker
• Willingness to commit for a long-term career in retail company
• Strong technical knowledge of the organization's products, services and sales techniques
• Familiarity with a variety of field concepts, practices, and procedures
• Ability to rely on extensive experience and judgment to plan and accomplish goals
• Capability to perform a variety of tasks and lead and direct the work of others
• Expectations of a wide degree of creativity and latitude
• Proficient in English communication, both verbal and written, with strong interpersonal skills
• Knowledgeable in Microsoft Office applications

Products & Services

As a leading retailer in Indonesia, MAP carries over 150 world-class brands across many segments.

Sports: Reebok, Converse, Puma, Planet Sports, Sports Station, Sports Warehouse, The Athlete’s Foot, Rockport, Golf House, Airwalk, Babolat, Wilson, etc.