Retail Store Crew: Customer Service & Merchandising Denpasar

PT Matahari Department Store Tbk; Denpasar; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

PT Matahari Department Store Tbk in Denpasar is seeking a Store Crew to provide friendly, efficient customer service on the shop floor. You will respond to inquiries, assist with product knowledge, and help maintain merchandising, stock handling, and store presentation.

The role includes basic cashier duties and strict adherence to safety policies in a fast-paced retail setting. This full-time, on-site position requires reliability, teamwork, and the ability to work weekends and holidays.

Qualifications

• Strong customer service skills with clear communication and a respectful approach.
• Basic sales and retail operation skills including product knowledge and store presentation.
• Teamwork and collaboration with colleagues and supervisors.
• Reliability and work discipline; punctuality and adherence to procedures.
• Basic numeracy and cash-handling skills; processing transactions and vouchers.
• Adaptability and problem-solving; remain calm during busy periods.
• High school or equivalent preferred; prior retail or customer-facing experience is an advantage.
• Comfort with basic digital tools for POS and inventory checks.

Responsibilities

• Assist customers on the sales floor and respond to product inquiries with friendly, efficient service.
• Maintain visual standards and cleanliness; manage fitting rooms and back-of-house stock support.
• Provide basic cashier duties as needed and follow company policies and safety procedures.
• Coordinate with supervisors and colleagues to meet sales and service targets.
• Support stock handling and replenishment; ensure accurate merchandising.
• Work on shift-based schedules, including weekends and holidays in a fast-paced retail environment.

Skills

Customer service

Communication

Teamwork

Reliability

Basic numeracy

Education

Secondary education completed

Job description

PT Matahari Department Store Tbk in Denpasar is seeking a Store Crew to provide friendly, efficient customer service on the shop floor. You will respond to inquiries, assist with product knowledge, and help maintain merchandising, stock handling, and store presentation.

The role includes basic cashier duties and strict adherence to safety policies in a fast-paced retail setting. This full-time, on-site position requires reliability, teamwork, and the ability to work weekends and holidays.