Retail Specialist (Future Store Leader) - Surabaya

DECATHLON Belgium NV; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 48,216,000 - 75,768,000; Part time

Benefits offered by this job

Competitive pay & bonus

Medical insurance

Global share plan

Employee discount

Starter kit

Career opportunities

Job summary

DECATHLON is seeking candidates for a part-time or full-time retail role in Surabaya. You will engage customers, advise on products, and play a key part in delivering a positive sports retail experience.

The role emphasizes teamwork, field-based customer interaction, and a passion for sports. Weekend and public holiday work is mandatory, with opportunities for training and career growth within the company.

Qualifications

• Willing to work for a PART-TIME / FULL-TIME position.
• English skills (complimentary).
• You have a passion for sport and looking for a retail career.
• You like being out in the field, advising users of all levels, with a desire to share your passion.
• Your priority is to satisfy sports-loving customers.
• You are known for your team spirit and dynamism.
• You have a sense of responsibility and organization, and you know how to invest yourself according to your ambitions.
• Work on weekends and public holidays are mandatory.
• Part-time weekly working time: 20-35 hours.

Responsibilities

• Satisfy my customers by selling our products and services.
• Keep the store environment safe, be available and welcome every customer, adjust your time to customer flow, sell in-store and online, offer the loyalty program, handle payments, and manage buybacks.
• Satisfy my customers by a commercial and dynamic layout experience.
• Apply merchandising guidelines in-store, keep displays aligned with business needs, respond quickly to alerts, highlight best-selling products, launch commercial campaigns, and adjust layouts for seasonal changes.
• Satisfy my customers through process efficiency and stock availability.
• Ensure smooth stock handling and order flows by managing deliveries, accuracy checks, returns, fitting rooms, click & collect, ship-from-store, and quality procedures.

Skills

Customer service

Sales

Teamwork

Sport passion

Job description

Description

DECATHLON, established in 1976 in France, is driven by the belief that top-quality sports products should be within everyone's reach. Our purpose: Move People Through the Wonders of Sport.

Description

DECATHLON, established in 1976 in France, is driven by the belief that top-quality sports products should be within everyone's reach. Our purpose: Move People Through the Wonders of Sport.

Present in 70 countries and with nearly 1,700 stores worldwide, DECATHLON today represents more than 100,000 teammates. In Indonesia, we are operating 14 stores in Jabodetabek and 2 in Yogyakarta & Surabaya

Responsibilities

• Satisfy my customers by selling our products and services (Membuat pelanggan puas dengan menjual produk dan layanan kami)

Keep the store environment safe, be available and welcome every customer, adjust your time to customer flow, sell in-store and online, offer the loyalty program, handle payments, and manage buybacks.

• Satisfy my customers by a commercial and dynamic layout experience (Membuat pelanggan puas dengan pengalaman layout yang komersial dan dinamis)

Apply merchandising guidelines in-store, keep displays aligned with business needs, respond quickly to alerts, highlight best-selling products (global and local), launch commercial campaigns, and adjust layouts for seasonal changes.

• Satisfy my customers through process efficiency and stock availability (Membuat pelanggan puas melalui efisiensi proses dan ketersediaan stok)

Ensure smooth stock handling and order flows by managing deliveries, accuracy checks, returns, fitting rooms, click & collect, ship-from-store, and quality procedures.

Requirements

• Willing to work for a PART-TIME / FULL-TIME position
• English skills (complimentary)
• You have a passion for sport, a taste for business and looking for a retail career
• You like being out in the field, advising users of all levels, with a desire to share your passion
• Your priority is to satisfy your "sports-loving customers"!
• You are known for your team spirit and dynamism
• You have a sense of responsibility and organization, and you know how to invest yourself according to your ambitions
• Your playground offers real opportunities! You work hand in hand with the department manager who manages you, and you benefit from a training plan to help you succeed in all your missions
• Work on weekends and public holidays are mandatory.
• Part-time weekly working time: 20-35 hours (no work-no pay system)
• Work location: Surabaya

Benefits

• Competitive payroll+bonus
• Comprehensive medical insurance
• Global shareholding program
• Discount on Decathlon product
• New hire starter kit
• Various career opportunities domestic and international