Retail Specialist (Future Store Leader) - Surabaya

Decathlon Indonesia; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 33,480,000 - 61,380,000; Full time

Benefits offered by this job

Competitive payroll

Bonus

Medical insurance

Shareholding program

Product discount

Starter kit

Career opportunities

Job summary

Decathlon Indonesia is expanding its Surabaya stores and invites energetic teammates to join our retail team. As a sales associate, you will help customers, process payments, merchandise products, and support online orders.

The role offers both part-time and full-time options, weekend availability, and a focus on sport passion. Training is provided, with career growth paths across domestic and international opportunities.

Qualifications

• Willing to work part-time or full-time.
• Weekend and public holiday work is mandatory.
• Part-time weekly hours: 20-35 hours.

Responsibilities

• Satisfy customers by selling products and services.
• Create a commercial and dynamic store layout experience for customers.
• Ensure stock availability and efficient order flows.

Skills

English

Job description

Description

DECATHLON, established in 1976 in France, is driven by the belief that top-quality sports products should be within everyone's reach. Our purpose: Move People Through the Wonders of Sport.

Present in 70 countries and with nearly 1,700 stores worldwide, DECATHLON today represents more than 100,000 teammates. In Indonesia, we are operating 14 stores in Jabodetabek and 2 in Yogyakarta & Surabaya

Responsibilities

1. Satisfy my customers by selling our products and services (Membuat pelanggan puas dengan menjual produk dan layanan kami)

Keep the store environment safe, be available and welcome every customer, adjust your time to customer flow, sell in-store and online, offer the loyalty program, handle payments, and manage buybacks.

2. Satisfy my customers by a commercial and dynamic layout experience (Membuat pelanggan puas dengan pengalaman layout yang komersial dan dinamis)

Apply merchandising guidelines in-store, keep displays aligned with business needs, respond quickly to alerts, highlight best-selling products (global and local), launch commercial campaigns, and adjust layouts for seasonal changes.

3. Satisfy my customers through process efficiency and stock availability (Membuat pelanggan puas melalui efisiensi proses dan ketersediaan stok)

Ensure smooth stock handling and order flows by managing deliveries, accuracy checks, returns, fitting rooms, click & collect, ship-from-store, and quality procedures.

• Willing to work for a PART-TIME / FULL-TIME position
• English skills (complimentary)
• You have a passion for sport, a taste for business and looking for a retail career
• You like being out in the field, advising users of all levels, with a desire to share your passion
• Your priority is to satisfy your “sports-loving customers”!
• You are known for your team spirit and dynamism.
• You have a sense of responsibility and organization, and you know how to invest yourself according to your ambitions.
• Your playground offers real opportunities! You work hand in hand with the department manager who manages you, and you benefit from a training plan to help you succeed in all your missions.
• Work on weekends and public holidays are mandatory.
• Part-time weekly working time: 20-35 hours (no work-no pay system)
• Work location: Surabaya

• Competitive payroll+bonus
• Comprehensive medical insurance
• Global shareholding program
• Discount on Decathlon product
• New hire starter kit
• Various career opportunities domestic and international