Retail Specialist (Future Store Leader)

Decathlon Indonesia; Indonesia; On-site; IDR 89,280,000 - 133,920,000; Full time

Benefits offered by this job

Comprehensive medical insurance

12 days paid annual leave

Employee product discounts

Career opportunities domestically and:

Job summary

Decathlon Indonesia is hiring a Retail Specialist (Future Store Leader) to drive customer satisfaction through sales, merchandising, and stock management in our stores. The role emphasizes active involvement in both in-store and online experiences, with ongoing training to support career growth.

You will collaborate with the store manager, take responsibility for layout, campaigns, and stock accuracy, and contribute to a dynamic team that delivers exceptional service to sports-loving customers.

Qualifications

• Fluent in English and Bahasa Indonesia are required.
• Enjoy sports and have interest in retail careers.
• Able to work in a dynamic, customer‑facing environment.

Responsibilities

• Sell products and services to customers, ensuring satisfaction.
• Apply merchandising guidelines and maintain appealing store layouts.
• Ensure smooth stock handling and order flows, including deliveries and returns.

Skills

English fluency

Bahasa Indonesia

Job description

Perusahaan : Decathlon Indonesia Jenis Pekerjaan : Full-Time Indonesia

Retail Specialist (Future Store Leader)

Deskripsi Pekerjaan - Retail Specialist (Future Store Leader)

Description

DECATHLON, established in 1976 in France, is driven by the belief that top-quality sports products should be within everyone's reach. Our purpose: Move People Through the Wonders of Sport.

Present in 70 countries and with nearly 1,700 stores worldwide, DECATHLON today represents more than 100,000 teammates. In Indonesia, we are operating 14 stores in Jabodetabek and 2 in Yogyakarta & Surabaya

Responsibilities

1. Satisfy my customers by selling our products and services (Membuat pelanggan puas dengan menjual produk dan layanan kami)

Keep the store environment safe, be available and welcome every customer, adjust your time to customer flow, sell in-store and online, offer the loyalty program, handle payments, and manage buybacks.

2. Satisfy my customers by a commercial and dynamic layout experience (Membuat pelanggan puas dengan pengalaman layout yang komersial dan dinamis)

Apply merchandising guidelines in-store, keep displays aligned with business needs, respond quickly to alerts, highlight best-selling products (global and local), launch commercial campaigns, and adjust layouts for seasonal changes.

3. Satisfy my customers through process efficiency and stock availability (Membuat pelanggan puas melalui efisiensi proses dan ketersediaan stok)

Ensure smooth stock handling and order flows by managing deliveries, accuracy checks, returns, fitting rooms, click & collect, ship-from-store, and quality procedures.

Requirements

• Fluent in English (Full Time only) & Bahasa Indonesia
• You have a passion for sport, a taste for business and looking for a retail career
• You like being out in the field, advising users of all levels, with a desire to share your passion
• Your priority is to satisfy your “sports-loving customers”!
• You are known for your team spirit and dynamism.
• You have a sense of responsibility and organization, and you know how to invest yourself according to your ambitions.
• Your playground offers real opportunities! You work hand in hand with the department manager who manages you, and you benefit from a training plan to help you succeed in all your missions.
• Availability to work flexible hours, including weekends and holidays (5 days/week)

Benefits

Competitive payroll+bonus / Comprehensive medical insurance / Global shareholding program / 12 days of paid annual leave / Discount on Decathlon product / New hire starter kit/ Various career opportunities domestic and international / 40 working hours per week / 2 day offper week