Retail Sales Associate — Bali | Growth & Perks

NEXA UNIVERSE DEVELOPMENT BALI; Kuta Selatan; On-site; IDR 44,640,000 - 72,540,000; Full time

Benefits offered by this job

Staff discounts

Career development

Staff training

Flexible scheduling

Collaborative team environment

International exposure

Job summary

NEXA UNIVERSE DEVELOPMENT BALI in South Kuta, Bali seeks a dynamic Retail Sales Assistant to deliver exceptional customer service, drive sales, and support a fast-paced retail operation. You will represent the brand with professionalism, ensuring memorable shopping experiences and achieving sales targets.

The role requires effective communication, numeracy, and a flexible approach to shifts, including weekends and public holidays.

Qualifications

• Previous retail or customer service experience in a fast-paced environment.
• Excellent communication and interpersonal skills for delivering outstanding customer service.
• Strong numeracy and accuracy handling cash and processing transactions.
• Ability to work independently and as part of a team under pressure.
• Flexibility and reliability to work varied shifts including weekends and holidays.
• Professional appearance and willingness to learn and grow in the role.
• Empathy and professionalism in handling customer concerns.
• Familiarity with retail point-of-sale systems is advantageous.
• Fluency in English and Indonesian is preferred; additional languages are a bonus.

Responsibilities

• Provide outstanding customer service by greeting customers, understanding their needs, and recommending appropriate products and services.
• Process sales transactions accurately and efficiently using point-of-sale systems and handling various payment methods.
• Maintain detailed product knowledge to assist customers in making informed purchasing decisions.
• Achieve and exceed individual and team sales targets through effective selling techniques and customer engagement.
• Keep the retail space clean, organised and visually appealing, including regular merchandising and stock displays.
• Monitor inventory levels, report stock shortages, and assist with stock replenishment and organisation.
• Handle customer enquiries, complaints and feedback professionally, working towards satisfactory resolutions.
• Support promotional activities and marketing initiatives to drive customer awareness and footfall.
• Collaborate effectively with team members to ensure smooth daily operations and a positive working environment.
• Follow company policies, procedures and health and safety guidelines at all times.

Skills

Communication

Customer service

Numeracy

Teamwork

Flexible shifts

Professional appearance

Problem solving

English Indonesian

Tools

POS systems

Job description

NEXA UNIVERSE DEVELOPMENT BALI in South Kuta, Bali seeks a dynamic Retail Sales Assistant to deliver exceptional customer service, drive sales, and support a fast-paced retail operation. You will represent the brand with professionalism, ensuring memorable shopping experiences and achieving sales targets.

The role requires effective communication, numeracy, and a flexible approach to shifts, including weekends and public holidays.