Content Operations Manager (Ecommerce)

PT MAP AKTIF ADIPERKASA; Jakarta Utara; On-site; IDR 350,000,000 - 550,000,000; Full time

Job summary

PT MAP AKTIF ADIPERKASA, a leading sports & lifestyle retailer in Southeast Asia, seeks a Content Operations Manager to drive product content excellence across digital and omnichannel platforms. You will lead strategy, oversee CMS operations, manage assets, and collaborate with Merchandising, Marketing, and E-commerce to meet business goals.

The role requires a Bachelor's degree in a related field and strong experience in content operations, CMS, and SEO, with a keen eye for analytics and

Qualifications

• Bachelor's degree in Marketing, Business, Communications, Merchandising, or related field.
• Experience in Content Operations, E-commerce Content Management, Digital Content, or similar role.
• Strong understanding of CMS platforms, SEO best practices, and product content optimization.
• Strong analytical, project management, and stakeholder management skills.

Responsibilities

• Lead the strategy, creation, and optimization of product content across all channels.
• Manage product information, descriptions, images, and digital assets to ensure accuracy and consistency.
• Oversee CMS operations and ensure timely product content updates.
• Collaborate closely with Merchandising, Marketing, and E-commerce teams to support business objectives and enhance customer experience.
• Monitor content performance, analyze key metrics, and provide actionable recommendations.
• Establish content quality standards and conduct regular audits to maintain brand consistency.
• Manage content-related projects, stakeholders, and timelines from planning to execution.

Skills

Content operations

CMS platforms

SEO best practices

Product content optimization

Analytical skills

Project management

Stakeholder management

Education

Bachelor's degree in Marketing, Business, Communications, Merchandising, or related field

Tools

CMS platforms

SEO tools

Job description

MAP Active, the leading Sports & Lifestyle Retailer in Southeast Asia, is seeking a Content Operations Manager to drive product content excellence across our digital and omnichannel platforms.

What You’ll Do:

Lead the strategy, creation, and optimization of product content across all channels.

Manage product information, descriptions, images, and digital assets to ensure accuracy and consistency.

Oversee CMS operations and ensure timely product content updates.

Collaborate closely with Merchandising, Marketing, and E-commerce teams to support business objectives and enhance customer experience.

Monitor content performance, analyze key metrics, and provide actionable recommendations.

Establish content quality standards and conduct regular audits to maintain brand consistency.

Manage content-related projects, stakeholders, and timelines from planning to execution.

What We’re Looking For:

Bachelor's degree in Marketing, Business, Communications, Merchandising, or a related field.

Proven experience in Content Operations, E-commerce Content Management, Digital Content, or a similar role.

Strong understanding of CMS platforms, SEO best practices, and product content optimization.

Strong analytical, project management, and stakeholder management skills.

Experience working in a fast-paced retail, fashion, sports, or e-commerce environment is a plus.

In spite of many hurdles such as the crisis of 1998, natural calamities, local and international threats, MAP has fostered the business through the years, always creating opportunities. In a short span of time, our retail network and brand portfolio has expanded to over 150 brands covering many segment – from sports to fashion; department stores to trendy cafes. We currently trade on a footage of more than 660,000 sqm covered by over 1800 stores in prime retail locations throughout more than 60 cities in Indonesia.

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 1,800 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Debenhams, Oshkosh B’ Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 22,000 employees, MAP was voted Fortune Indonesia's Most Admired Companies (Top 20) in 2012 and Forbes Indonesia's Top 40 Companies in 2011. Apart from retailing, MAP is also a leading distributor for sports, kids and lifestyle brands - including Wilson, Speedo, Converse, Mizuno, Diadora, Honma, TaylorMade, Adams Golf, Hasbro, Barbie,Thomas & Friends, among many others.

As a leading retailer in Indonesia, MAP carries over 150 world-class brands that covers many segment including:

Sports: Reebok, Converse, Puma, Planet Sports, Sports Station, Sports Warehouse, The Athlete’s Foot, Rockport, Golf House, Airwalk, Babolat, Wilson, etc.

In spite of many hurdles such as the crisis of 1998, natural calamities, local and international threats, MAP has fostered the business through the years, always creating opportunities. In a short span of time, our retail network and brand portfolio has expanded to over 150 brands covering many segment – from sports to fashion; department stores to trendy cafes. We currently trade a footage of more than 660,000 sqm covered by over 1800 stores in prime retail locations throughout more than 60 cities in Indonesia.

Incorporated 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 1,800 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Debenhams, Oshkosh B’ Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 22,000 employees. MAP was voted Fortune Indonesia's Most Admired Companies (Top 20) in 2012 and 2011. (Proof) ???

As a leading retailer in Indonesia, MAP carries over 150 world-class brands that covers many segment including:

Sports: Reebok, Converse, Puma, Planet Sports, Sports Station, Sports Warehouse, The Athlete’s Foot, Rockport, Golf House, Airwalk, Babolat, Wilson, etc.

In spite of many hurdles such as the crisis of 1998, natural calamities, local and international threats, MAP has fostered the business through the years, always creating opportunities. In a short span of time, our retail network and brand portfolio has expanded to over 150 brands covering many segment – from sports to fashion; department stores to trendy cafes. We currently trade a footage of more than 660,000 sqm covered by over 1800 stores in prime retail locations throughout more than 60 cities in Indonesia.

Incorporated 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 1,800 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Debenhams, Oshkosh B’ Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over 22,000 employees. MAP was voted Fortune Indonesia's Most Admired Companies (Top 20) in 2012 and 2011. (Proof) ???

As a leading retailer in Indonesia, MAP carries over 150 world-class brands that covers many segment including:

Sports: Reebok, Converse, Puma, Planet Sports, Sports Station, Sports Warehouse, The Athlete’s Foot, Rockport, Golf House, Airwalk, Babolat, Wilson, etc.