Retail Operations & Process Improvement Lead

PUMA Group; Jakarta Timur; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

PUMA Group is looking for an experienced professional in Retail Operations to enhance operational efficiency in their Jakarta Timur stores. The ideal candidate will support key projects, ensure compliance with operational standards, and execute process improvements.

Applicants should have a Bachelor's Degree, 4–7 years of relevant experience, and strong analytical and communication skills. PUMA offers equal opportunities and values diversity in the workplace.

Qualifications

• 4–7 years of experience in Retail Operations or related field.
• Experience in project coordination and process improvement.
• Experience in multi-store retail environment preferred.

Responsibilities

• Support implementation of retail operational policies and procedures.
• Act as liaison between Head Office and retail stores.
• Prepare and analyze operational performance reports.

Skills

Analytical skills

Project coordination

Communication skills

Stakeholder management

Organizational skills

Education

Bachelor's Degree in Business Administration, Retail Management, Operations Management, or related field

Tools

Microsoft Office (Excel)

Microsoft Power BI

ERP systems (SAP, Oracle, Microsoft Dynamics)

Job description

PUMA Group is looking for an experienced professional in Retail Operations to enhance operational efficiency in their Jakarta Timur stores. The ideal candidate will support key projects, ensure compliance with operational standards, and execute process improvements.

Applicants should have a Bachelor's Degree, 4–7 years of relevant experience, and strong analytical and communication skills. PUMA offers equal opportunities and values diversity in the workplace.