Retail Operations Leader — Depok

Pt. Kosmetika Cantik Indonesia; Jawa Barat; On-site; IDR 100,000,000 - 140,000,000; Full time

Benefits offered by this job

Competitive salary with incentives

Career development opportunities

Employee discounts

Structured work environment in Depok

Health and wellness benefits

Job summary

Pt. Kosmetika Cantik Indonesia in Depok seeks a proactive Retail Operations Supervisor to oversee daily store operations, staff scheduling, and adherence to brand standards. You will aim for smooth processes, strong customer experiences, and profitability.

The role requires leadership, inventory control, problem solving, and a hands‑on approach to coaching the team and maintaining a welcoming store environment aligned with company policies.

Qualifications

• Demonstrated leadership and team management skills.
• Strong understanding of retail operations and customer service principles.
• Excellent problem‑solving and decision‑making abilities.

Responsibilities

• Supervise and coordinate daily store operations, ensuring adherence to policies.
• Manage staff scheduling, performance, and training for adequate coverage.
• Oversee inventory control, stock management, receiving, and loss prevention.
• Ensure a clean, organized store that meets brand standards.
• Assist customers with inquiries and resolve escalated issues.
• Implement operational improvements to boost efficiency and satisfaction.

Skills

Leadership

Staff management

Problem solving

Customer service

Retail operations

Education

Retail management experience

Tools

Retail POS systems

Administrative tasks

Job description

Pt. Kosmetika Cantik Indonesia in Depok seeks a proactive Retail Operations Supervisor to oversee daily store operations, staff scheduling, and adherence to brand standards. You will aim for smooth processes, strong customer experiences, and profitability.

The role requires leadership, inventory control, problem solving, and a hands‑on approach to coaching the team and maintaining a welcoming store environment aligned with company policies.