Retail Assistant Manager — Semarang Store Leader

Esa Sampoerna Group; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 89,280,000 - 167,400,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Comprehensive training programs

Career advancement

Positive work environment

Job summary

Esa Sampoerna Group in Semarang is seeking a dedicated Retail Assistant Manager to support the Store Manager with daily operations, drive sales, and maintain a vibrant customer environment.

You will lead and motivate the sales team, ensure top-notch visual merchandising, staff training, and adherence to store standards. This is a great stepping stone for a retail leader in a popular Indonesian brand.

Qualifications

• Previous experience in retail sales or a supervisory role within a retail environment.
• Strong understanding of retail sales principles and customer service best practices.
• Excellent interpersonal and communication skills, with the ability to engage effectively with customers and staff.
• Demonstrated leadership potential and a proactive approach to problem-solving.
• Ability to work flexible hours, including weekends and evenings, based on store needs.
• A passion for retail and a commitment to delivering exceptional shopping experiences.

Responsibilities

• Assist the Store Manager in overseeing daily store operations, including staff scheduling, cash management, and inventory control.
• Provide outstanding customer service, assisting customers with product inquiries, sales, and resolving issues effectively.
• Lead and motivate the sales team to achieve individual and store sales targets.
• Ensure the store is presented attractively through effective visual merchandising and maintenance of store standards.
• Support the recruitment, training, and development of sales associates.
• Ensure compliance with all company policies, procedures, and health and safety regulations within the Semarang store.

Skills

Customer service

Leadership potential

Staff scheduling

Sales targets

Communication

Job description

Esa Sampoerna Group in Semarang is seeking a dedicated Retail Assistant Manager to support the Store Manager with daily operations, drive sales, and maintain a vibrant customer environment.

You will lead and motivate the sales team, ensure top-notch visual merchandising, staff training, and adherence to store standards. This is a great stepping stone for a retail leader in a popular Indonesian brand.