Retail Assistant (Banjarmasin)

PT Eigerindo Multi Produk Industri; Banjarmasin; On-site; IDR 33,480,000 - 55,800,000; Full time

Job summary

PT Eigerindo Multi Produk Industri is seeking a Retail Assistant to be at the frontline of our outdoor lifestyle stores in Indonesia. You will engage customers, assess needs, and recommend products that enhance their outdoor adventures.

The role demands good communication, reliability with shifts including holidays, and a customer‑oriented approach. You will explain product features, help with in-store displays, and support end-to-end sales from arrival to checkout.

Qualifications

• Minimum SMA/SMK education; higher preferred.
• Good communication and interpersonal skills.
• Willing to work shifts and holidays.

Responsibilities

• Advise customers and identify their outdoor product needs.
• Explain product features, materials, technology and care.
• Participate in end-to-end selling activities from stock arrival to customer delivery.

Skills

Customer service

Communication

Sales

Education

Senior High School or higher

D3 or Bachelor's degree preferred

Job description

Do you enjoy interacting with people to find the solution to their outdoor activities needs? Are you passionate about conquering one peak after another? We have an exciting opportunity for a talented Retail Assistant to join our team.As a Retail Assistant, you will be at the frontline of selling activities of our products. Based on the customer needs, you are responsible for performing our products and providing experiential customer service satisfaction to encourage customers to purchase at the store.

In this role, you will get to

• Be an Advisor to the customer. Build communication with our customer; from identifying their needs for outdoor activities until providing product's recommendation that match their needs.
• Source of Product Information. As a Retail Assistant, you can explain detailed information about our product, such as; product features and function, product material & technology, and product treatment.
• Involved in End-to-End Selling Activities. You are part of the flow of product sales activity; starting from the arrival of the product at the store until the product reaches the customer.

What you will Need to Succeed

• Candidates must possess at least Senior High School (SMA/SMK); D3 or Bachelor's degree preferred.
• Good communication and interpersonal skills. It would be nice if you have experience in the sales/marketing field (SPG/SPB).
• Customer Oriented.
• Willing to work shifts and work on holidays.
• Able to work in a target-driven environment.
• Available to join immediately.
• Preferably a domicile close to the nearest EIGER Stores throughout Indonesia.

Equal Opportunity Employer

At EIGER, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file.

Founded in 1979 in Bandung, Indonesia, Eiger has grown from a small brand with two sewing machines to the leader of the Outdoor& Lifestyle industry in Indonesia. Through PT. Eigerindo Multi Produk Industry, Eiger continues to lead Tropical Adventure in innovation through mountaineering, riding, and lifestyle products. Revered for its quality and commitment to products that push the boundaries of exploration, Eiger is setting its sights on new global markets and looking to expand with people who are up to the challenge.