Restaurant Manager

IHG Hotels & Resorts; Kepulauan Riau; On-site; IDR 35,000,000 - 55,000,000; Full time

Job summary

IHG Hotels & Resorts at Holiday Inn Resort Bintan is seeking a Restaurant Manager to lead daily restaurant operations and deliver exceptional guest experiences. You will drive service quality and financial performance, working closely with culinary and operations teams.

The role requires strong leadership, guest service excellence, and the ability to communicate effectively in Mandarin to engage with guests and stakeholders.

Qualifications

• Experience as a Restaurant Manager or similar role in a hotel or resort.
• Strong leadership, communication, and organizational skills.
• Passion for hospitality and guest service excellence.

Responsibilities

• Manage daily restaurant operations and service delivery.
• Lead, train, and motivate the restaurant team.
• Ensure high standards of food quality, service, and cleanliness.
• Control costs, inventory, and revenue performance.
• Handle guest feedback and resolve issues professionally.

Skills

Restaurant management

Leadership

Guest service

Communication

Job description

Welcome to IHG Hotels & Resorts

We are one of the leading hospitality organisations in the world, with many corporate hubs dotted around the globe where you can find over 6,600+ hotels and over 375,000 colleagues, too. Whether your passion is guest experience, sustainability or helping employees to thrive, there is Room for You at IHG.

We are looking for a Restaurant Manager to join our team at Holiday Inn Resort Bintan.

As Restaurant Manager, you will be responsible for leading daily restaurant operations to deliver exceptional guest experiences while achieving service, quality, and financial objectives. This role requires strong leadership, operational expertise, and the ability to communicate effectively in Mandarin to engage with guests and stakeholders.

You will lead and develop the restaurant team, ensure compliance with IHG brand standards, manage cost control and inventory, and work closely with Culinary and Operations teams to drive performance and guest satisfaction.

Your Day-to-Day

• Manage daily restaurant operations and service delivery
• Lead, train, and motivate the restaurant team
• Ensure high standards of food quality, service, and cleanliness
• Control costs, inventory, and revenue performance
• Handle guest feedback and resolve issues professionally

What We Need From You

• Proven experience as a Restaurant Manager or similar role in a hotel or resort
• Strong leadership, communication, and organizational skills
• Passion for hospitality and guest service excellence