Remote Growth Marketing Lead — Crm & Loyalty

Pt Sedoso Inggil Pesona Kreasi; Surabaya ꦱꦸꦫꦧꦪ; A distancia; IDR 480.000.000 - 720.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hotel discounts worldwide

Descripción de la vacante

Regent Bali is seeking an experienced F&B Marketing Manager to lead the marketing for our restaurant and bar offerings. This remote role focuses on coordinating marketing plans, menus, branding, guest engagement, and partnerships for an on-site luxury hospitality environment.

You will oversee photoshoots, manage reviews across major channels, and plan KOL visits while aligning with Regent Hotels & Resorts brand standards. A dynamic, hospitality-focused leader is ideal.

Responsabilidades

• Manage, update, and coordinate the yearly Restaurant & Bars marketing plan, execute marketing activities and strategies to promote all R&B offerings.
• Coordinate all requirements for R&B menus, including menu editing, translation, printing, and similar.
• Manage all in-house marketing collaterals, including banners on screens, in-room collateral, App-content; adhering to Regent Hotels & Resorts brand standards.
• Communicate and interact on daily basis with guests and promote on-site all restaurants and bars exceptional guest service, products, and chef's profiles through targeted marketing initiatives.
• Coordinate together with the Marketing and R&B team all food and beverage photography and videography, including photoshoots and video production.
• Put forward relevant partnership ideas that can bring value to our establishments, either monetary or PR worthy.
• Plan and coordinate a schedule of KOL visits throughout the calendar year, and ensure the R&B team are briefed accordingly prior to each visit.
• Be a true advocate of restaurants & bars on the island. Frequent the culinary hotspots and get to know the fellow industry players.
• Keep abreast of dining trends both domestically and internationally, to ensure that any resort programs, partnerships or activations are ahead of the trends.
• Use guest feedback to suggest new trends and preferences to the culinary and food and beverage team. Stay up-to-date with industry trends and competitor activities to identify opportunities for differentiation and growth.
• Lead all guest review channels - including TripAdvisor, Facebook, and Google - ensuring that reviews are responded to in a timely manner, and consolidated and presented to the R&B team.
• Devise strategies to grow these channels and increase ratings.
• Prepare and present reports to senior management based on pre-determined requirements. Type reports, memos, and correspondences including those of confidential nature for the operations and administrative functions and maintain files accordingly.
• When and if necessary, handle group reservations for outlets and act as a meetings & events manager.
• Perform any other duties that may be assigned by the management from time to time.
• Consolidate F&B weekly & monthly MKT report.

Descripción del empleo

F&B Marketing Manager

Remote IHG

Posted 12 days ago

Job Description

IHG® is one of the world's leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognized and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, but you can also look forward to being part of a company that will appreciate you for being you. We give you room to be yourself.
Do you see yourself as F&B Marketing Manager at Regent Bali Canggu?
Regent is the epitome of modern luxury for the world's most discerning travelers. Pushing the boundaries of refined living since 1971, Regent colleagues have set out once more to reimagine uplifting experiences that balance serenity and stimulation to heighten the senses. We're seeking passionate leader who is a pre-opening leader and can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments.
Our colleagues are fundamental to delivering the memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio. If you understand the luxury levers that will help, bring to life a unique guest experience then we would love to hear from you.

Your day to day

• Manage, update, and coordinate the yearly Restaurant & Bars marketing plan, execute marketing activities and strategies to promote all R&B offerings.
• Coordinate all requirements for R&B menus, including menu editing, translation, printing, and similar.
• Manage all in-house marketing collaterals, including banners on screens, in-room collateral, App-content; adhering to Regent Hotels & Resorts brand standards.
• Communicate and interact on daily basis with guests and promote on-site all restaurants and bars exceptional guest service, products, and chef's profiles through targeted marketing initiatives.
• Coordinate together with the Marketing and R&B team all food and beverage photography and videography, including photoshoots and video production.
• Put forward relevant partnership ideas that can bring value to our establishments, either monetary or PR worthy.
• Plan and coordinate a schedule of KOL visits throughout the calendar year, and ensure the R&B team are briefed accordingly prior to each visit.
• Be a true advocate of restaurants & bars on the island. Frequent the culinary hotspots and get to know the fellow industry players.
• Keep abreast of dining trends both domestically and internationally, to ensure that any resort programs, partnerships or activations are ahead of the trends.
• Use guest feedback to suggest new trends and preferences to the culinary and food and beverage team. Stay up-to-date with industry trends and competitor activities to identify opportunities for differentiation and growth.
• Lead all guest review channels - including TripAdvisor, Facebook, and Google - ensuring that reviews are responded to in a timely manner, and consolidated and presented to the R&B team. Devise strategies to grow these channels and increase ratings.
• Prepare and present reports to senior management based on pre-determined requirements. Type reports, memos, and correspondences including those of confidential nature for the operations and administrative functions and maintain files accordingly.
• When and if necessary, handle group reservations for outlets and act as a meetings & events manager.
• Perform any other duties that may be assigned by the management from time to time.
• Consolidate F&B weekly & monthly MKT report.

Accountabilities

Meeting Rooms Sales target as per the allocated segment along with the desired guest experience scores.

What we offer

In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to