Remote Dropshipping Support Staff - Aliexpress Integration

The Elitejob; Indonesia; Remote; Full time

Benefits offered by this job

100% remote work

Competitive monthly salary

Performance-based bonuses

Professional development opportunities

Flexible work schedule

Job summary

A growing eCommerce company is seeking a Remote Dropshipping Support Staff member to manage dropshipping tasks and optimize processes with AliExpress. Passion for eCommerce and hands-on experience are essential. This role offers flexible hours and competitive salary, allowing you to work from the comfort of your home while being part of a dynamic global team.

Qualifications

• Minimum 1 year of experience in a similar dropshipping or eCommerce support role.
• Experience managing AliExpress integrations and vendor communications.

Responsibilities

• Manage day-to-day dropshipping operations, including order processing.
• Source products from AliExpress and ensure timely order placements.
• Communicate with AliExpress suppliers to handle inquiries.

Skills

Dropshipping business model understanding

Experience with dropshipping tools

eCommerce platform proficiency

Excellent communication skills

Inventory management knowledge

Organizational skills

Tech-savvy

Tools

DSers

Oberlo

Zendrop

Google Workspace

Trello

Asana

Job description

Job Summary

The Elite Job is looking for a proactive, detail-oriented, and tech-savvy Remote Dropshipping Support Staff member to join our growing eCommerce operations team. This role focuses primarily on managing dropshipping tasks, with a strong emphasis on integrating and optimizing processes with AliExpress. If you are passionate about eCommerce, have hands-on experience with dropshipping operations, and are confident in handling AliExpress product sourcing, this position is perfect for you.

Key Responsibilities

• Manage day-to-day dropshipping operations, including order processing, tracking, and fulfillment.

• Source products efficiently from AliExpress and ensure timely order placements.

• Maintain accurate product data, pricing, and stock availability across platforms.

• Communicate with AliExpress suppliers to handle inquiries, disputes, and returns.

• Ensure product descriptions, titles, and images are optimized for listing accuracy.

• Monitor order tracking numbers and resolve shipment delays proactively.

• Work closely with the customer support team to address order-related issues.

• Utilize dropshipping tools such as Oberlo, DSers, or similar platforms for integration and automation.

• Regularly update reports on order volumes, supplier performance, and product availability.

Required Skills and Qualifications

• Strong understanding of the dropshipping business model, especially with AliExpress.

• Hands-on experience with tools such as DSers, Oberlo, Zendrop, or other AliExpress plugins.

• Proficient in using eCommerce platforms (Shopify, WooCommerce, BigCommerce, etc.).

• Excellent written and verbal communication skills.

• Good knowledge of inventory and order management systems.

• Highly organized, with the ability to multitask and manage priorities.

• Tech-savvy, fast learner, and able to troubleshoot issues independently.

Experience

• Minimum 1 year of experience in a similar dropshipping or eCommerce support role.

• Prior experience working with remote teams is a plus.

• Experience handling AliExpress integrations and managing vendor communications is essential.

Working Hours

• Flexible working hours with the ability to overlap with GMT+0 to GMT+6 time zones.

• Must be available for virtual team meetings and urgent order-related tasks, including weekends if needed during high-demand periods.

Knowledge, Skills, and Abilities

• In-depth knowledge of AliExpress logistics and supplier communication.

• Familiarity with global shipping terms (ePacket, Cainiao, etc.).

• Strong attention to detail and problem-solving abilities.

• Ability to work autonomously with minimal supervision.

• Proficient with Google Workspace (Sheets, Docs, Drive) and project management tools like Trello or Asana.

Benefits

• Work from the comfort of your home – 100% remote.

• Competitive monthly salary based on experience.

• Performance-based bonuses and incentives.

• Professional development opportunities and training.

• Flexible work schedule and work-life balance.

• Opportunity to grow in a dynamic and fast-paced global eCommerce environment.

Why Join The Elite Job

At The Elite Job, we are not just building a team — we are building a remote-first future in eCommerce. You will join a high-performing, ambitious team passionate about digital business, innovation, and operational excellence. If you are excited about working with cutting-edge tools, collaborating with global professionals, and making a meaningful impact from wherever you are, we would love to hear from you!

How to Apply

Ready to be part of our global dropshipping team?
Click the Apply Now button or send your CV and a short cover letter detailing your dropshipping experience to us with the subject line Remote Dropshipping Support – AliExpress Integration.

Applications will be reviewed on a rolling basis. Early applicants will be given priority.