Regional of Head

PT Infratech Indonesia; Palembang; On-site; IDR 900,000,000 - 1,500,000,000; Full time

Job summary

PT Infratech Indonesia is seeking a senior leader to run large-scale regional telecommunications operations in Palembang. You will ensure network availability, reliability, and performance while meeting customer commitments across RAN, Transmission, Power, and Core Network domains.

You will manage regional resources, including internal teams and subcontractors, drive improvement initiatives, and coordinate with customers and headquarters to deliver service excellence and operational efficiency.

Qualifications

• Bachelor's degree in a relevant engineering/IT field.
• 8–10 years in the telecommunications industry.
• 3–5 years in a managerial or leadership role.
• Strong knowledge of RAN, Transmission, Power and Core Network infrastructure.
• Experience managing large-scale regional network operations.
• Excellent leadership, communication, negotiation, and stakeholder management skills.
• Ability to coordinate large, multi-layered teams with customers and HQ.

Responsibilities

• Lead large-scale regional telecom operations ensuring network availability and customer commitments.
• Oversee multi-vendor infrastructure and regional resources including internal teams and subcontractors.
• Drive improvement initiatives to meet NAV, LTOA, MTTR, and network availability targets.
• Manage incident response, escalation handling and rapid network recovery.
• Build relationships with customer management, regional stakeholders, and headquarters and translate needs into operational strategies.

Skills

Leadership

Decision making

Communication

Negotiation

Stakeholder management

Team development

Conflict resolution

Operational excellence

Education

Bachelor's degree in Telecommunication Engineering, Electrical Engineering, Information Technology

Job description

Lead large-scale regional telecommunications operations, ensuring network availability, reliability, performance, and customer commitments are consistently achieved. This role oversees multi-vendor infrastructure, regional resources, critical incident response, operational readiness, and continuous improvement across RAN, Transmission, Power, and Core Network environments.

Key responsibilities

Ensure regional operational KPIs meet customer commitments and contractual targets.

Drive improvement initiatives to achieve NAV, LTOA, MTTR, and network availability targets.

Oversee daily operational monitoring, war room management, and weekly performance reviews.

Manage regional resources, including internal teams, subject matter experts, FME clusters, and subcontractors.

Ensure spare parts availability and operational readiness across all regional FSLs.

Lead critical incident management, escalation handling, and fast network recovery.

Manage multi-vendor telecommunications operations across platforms such as Huawei, Nokia, and ZTE.

Monitor network availability, reliability, performance, preventive maintenance, and corrective maintenance.

Analyse network performance data and drive continuous improvement initiatives.

Oversee power systems, including batteries, generators, rectifiers, and PLN infrastructure.

Build strong relationships with customer management, regional stakeholders, and headquarters.

Translate customer expectations into effective operational strategies.

Identify operational risks and implement effective mitigation plans.

Maintain customer satisfaction and prevent operational escalations.

Manage OPEX, resource utilisation, and operational efficiency.

Drive accountability, ownership, discipline, and collaboration across operational teams.

Resolve conflicts and address operational challenges through effective decision-making.

What we're looking for

Bachelor's degree in Telecommunication Engineering, Electrical Engineering, Information Technology, or a related field.

8–10 years of experience in the telecommunications industry.

3–5 years of experience in a managerial or leadership position.

Strong understanding of RAN, Transmission, Power, and Core Network infrastructure.

Proven experience managing large-scale regional network operations.

Strong leadership, decision-making, communication, negotiation, and stakeholder management skills.

Ability to manage and develop large, multi-layered teams.

Ability to coordinate effectively with customers, regional stakeholders, and headquarters.

Strong understanding of incident management, escalation handling, and network recovery.

Ability to manage conflicts, resolve operational challenges, and drive accountability.

Commercial awareness, including OPEX management, resource utilisation, and operational efficiency.

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Telecommunications & Internet Service Providers 101-1,000 employees

PT Infratech Indonesia, one of PMA Company who has core business in the project management and construction of Base Transceiver Stations (BTS) for telecommunication networks. Our wealth project of project management experience have helped us to be well recognized in the industry we are in, through our commitment to constantly help our customer’s request.

Our mission is to be number one choice by our customer for one stop telecommunication infrastructure solution and other construction.

Our vision is to constantly deliver service on time with parameter quality and great customer satisfaction above and beyond market expectation.

PT Infratech Indonesia, one of PMA Company who has core business in the project management and construction of Base Transceiver Stations (BTS) for telecommunication networks. Our wealth project of project management experience have helped us to be well recognized in the industry we are in, through our commitment to constantly help our customer’s request.

Our mission is to be number one choice by our customer for one stop telecommunication infrastructure solution and other construction.

Our vision is to constantly deliver service on time with parameter quality and great customer satisfaction above and beyond market expectation.

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