Regional Field Officer

Ruangguru for Business; Manado; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Ruangguru for Business seeks an Operations Coordinator to support regional program delivery in Manado. You will liaise with schools, field teams, and local partners to ensure timely execution and high-quality results.

The role involves coordinating class setup, data collection, and reporting via CMS and spreadsheets, with travel to schools and field operations. A bachelor’s degree and at least one year of coordination experience are required.

Qualifications

• Bachelor's degree from any major.
• Minimum of 1 year of experience in project management or coordination.
• Strong communication, coordination, and interpersonal skills.
• Experience working with NGOs, government, or CSR projects is preferred.
• Willingness to travel and ride a motorcycle with license.

Responsibilities

• Support regional program implementation in alignment with project timelines, targets, and standards.
• Coordinate with schools, field teams, and local stakeholders to ensure smooth delivery of program activities.
• Coordinate class setup and operational preparation, including CMS class assignment, teacher/mentor allocation, and communication with teaching personnel from the existing database.
• Conduct daily school visits, monitor program progress, and identify operational challenges in the field.
• Collect, manage, and validate operational data for reporting and progress tracking purposes.
• Prepare routine reports and maintain proper documentation of program activities and outcomes through Spreadsheets and CMS.
• Support workshops, trainings, competitions, and stakeholder engagement activities in the assigned region.
• Build and maintain positive relationships with schools, local government representatives, and community partners.
• Escalate critical issues, risks, and updates to HQ in a timely manner

Skills

Communication

Coordination

Interpersonal skills

Detail-oriented

Time management

Problem solving

Teamwork

Education

Bachelor's degree

Tools

Google Workspace

Microsoft Office

Spreadsheets

Job description

Job Descriptions

• Support regional program implementation in alignment with project timelines, targets, and operational standards.
• Coordinate with schools, field teams, and local stakeholders to ensure smooth delivery of program activities.
• Coordinate class setup and operational preparation, including CMS class assignment, teacher/mentor allocation, and communication with teaching personnel from the existing database.
• Conduct daily school visits, monitor program progress, and identify operational challenges in the field.
• Collect, manage, and validate operational data for reporting and progress tracking purposes.
• Prepare routine reports and maintain proper documentation of program activities and outcomes through Spreadsheets and CMS.
• Support workshops, trainings, competitions, and stakeholder engagement activities in the assigned region.
• Build and maintain positive relationships with schools, local government representatives, and community partners.
• Escalate critical issues, risks, and updates to HQ in a timely manner

Job Requirements

• Bachelor’s degree from any major.
• Minimum of 1 year of experience in project management or coordination, preferably in a regional context.
• Strong communication, coordination, and interpersonal skills.
• Detail-oriented with good administrative and reporting abilities.
• Experience working with NGOs, government, social/CSR projects is preferred.
• Strong problem-solving, multitasking, and time management skills.
• Able to work independently and collaboratively in a fast-paced environment.
• Proficient in Google Workspace and/or Microsoft Office. Spreadsheet capability required.
• Willing to travel for school visits and field operations.
• Experience in operations, education programs, community engagement is a plus.
• Able to ride a motorcycle, possess a valid Class C driving license (SIM C), and own a motorcycle