Quality Improvement (QI) Officer, UNFPA

Jhpiego Inc.; Purwokerto; On-site; IDR 120,000,000 - 190,000,000; Full time

Job summary

Jhpiego seeks a Quality Improvement (QI) Officer in Indonesia to support UNFPA-funded projects in West Java and Central Java. The role provides technical support for QI activities, coordinate with districts, hospitals, and Puskesmas, and helps ensure data quality, documentation, and timely reports.

The ideal candidate is a clinical professional with MNCH experience, fluent in English and Bahasa Indonesia, capable of training material development, and able to travel across districts and provinces.

Qualifications

• Clinical professional with background in MNCH is required.
• Minimum 5 years of experience in MNCH technical area.
• Fluent in English and Bahasa Indonesia.

Responsibilities

• Coordinate and facilitate the implementation of QI Collaborative activities across target districts, including learning sessions and coaching visits.
• Organize technical meetings, workshops and coaching visits at the district level, ensuring technical readiness and proper documentation.
• Provide technical assistance to hospitals and Puskesmas in implementing QI and monitoring indicators.
• Support collection, entry and preliminary analysis of QI data from facilities.
• Document QI activities, coaching reports, learning session summaries and success stories.
• Assist in timely submission of activity reports and technical documents to the QI Specialist and M&E team.
• Provide follow-up support to facilities in applying tools like fishbone diagrams, PDSA cycles, run charts.
• Coordinate with District Health Offices to ensure timely implementation of QI activities.
• Prepare materials for expert meetings, learning sessions and provincial-level events with the QI Specialist and Program Manager.
• Support scale-up of QI Collaborative across UNFPA districts.

Skills

Clinical professional

MNCH experience

Public health knowledge

English Bahasa fluency

Job description

Overview

Jhpiego seeks a Quality Improvement (QI) Officer to support the project funded by UNFPA in West Java, Cianjur District and in Central Java, Banyumas District. The QI Officer will provide technical support to the QI Specialist in implementing the QI Collaborative at the district level. This position plays a key role in ensuring effective coordination, data management, documentation, and technical assistance for quality improvement efforts in public and private health facilities.

Responsibilities

• Support the QI Specialist in coordinating and facilitating the implementation of QI Collaborative activities across target districts, including preparation for learning sessions, coaching visits, and other technical events.
• Assist in organizing technical meetings, workshops and coaching visits at the district level, ensuring technical readiness and proper documentation.
• Provide technical assistance to selected hospitals and Community Health Centre (Puskesmas) and district stakeholders in implementing QI approach and monitoring collaborative indicators.
• Support the collection, entry, and preliminary analysis of QI data from facilities
• Document QI activities, including coaching reports, learning session summaries, and success stories from facility-level improvements.
• Help ensure the completion and timely submission of activity reports and technical documents to the QI Specialist and the M&E team.
• Provide follow-up support to facilities in applying tools such as fishbone diagrams, PDSA cycles, run charts
• Coordinate closely with District Health Offices and selected health facilities (e.g., RSUD and Puskesmas) to ensure timely implementation and follow-up of QI-related activities.
• Assist in preparing materials for expert meeting, learning sessions, QI mentor regular meeting and other provincial-level events, working closely with the QI Specialist and Program Manager.
• Support the QI Specialist in preparing and ensure smooth execution of QI Collaborative scale up across UNFPA funded program districts area.
• Contribute to the preparation of TORs for activities in coordination with the QI Specialist.
• Support communication, coordination, and advocacy efforts at the provincial and district levels to promote ownership and sustainability of QI initiatives.
• Support the M&E team in verifying and maintaining updated data from health facilities, particularly on collaborative indicators.
• Perform other duties as assigned by the QI Specialist to support QI implementation and alignment with provincial and national strategies.

Required Qualifications

• Clinical professional: general practitioner/midwife/nurse (preferable) or public health
• Minimum 5 years of experiences working in the technical area of MNCH
• Strong knowledge on Indonesia health system at all levels and experience working around it.
• Strong knowledge of key relevant stakeholders in MNCH and possessing good network.
• Experience in developing training materials and delivering training.
• Ability to design, analyse, and be strategic in the implementation of project activities.
• Excellent writing and oral presentation skills, including report writing and dissemination.
• Excellent interpersonal skills and ability to work in a multi-cultural environment.
• Ability to work under tight deadlines on competing priorities.
• Written and spoken fluently in English and Bahasa Indonesia.
• Ability to travel in districts and province

For further information about Jhpiego, visit our website at www.jhpiego.org Note: The successful candidate selected for this position will be subject to a pre-employment background investigation.

Jhpiego is an ...

Jhpiego, a Johns Hopkins University affiliate, is an equal opportunity employer and does not discriminate on the basis of gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, other legally protected characteristics or any other occupationally irrelevant criteria. Jhpiego promotes ... . EEO is the Law