Quality Improvement Officer — District Health Coach

Jhpiego; Kupang; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Jhpiego seeks a Quality Improvement (QI) Officer to support the RISE project in TTS District, NTT. The role provides technical support to the QI Specialist for implementing the QI Collaborative at district level, coordinating data collection, documentation, and TA for quality improvement in health facilities.

The ideal candidate is a clinical professional with MNCH experience, strong knowledge of Indonesia's health system, and proven training skills. Travel to districts and province is expected.

Qualifications

• Minimum 5 years in MNCH technical area.
• Clinical professional (GP/Midwife/Nurse) preferred.
• Strong knowledge of Indonesia health system at all levels.
• Experience in developing training materials and delivering training.
• Excellent writing and oral presentation skills.
• Fluent in English and Bahasa Indonesia.
• Willingness to travel to districts and province.
• Ability to design, analyse, and be strategic in project activities.

Responsibilities

• Coordinate and facilitate QI Collaborative activities across districts.
• Organize technical meetings, workshops, and coaching visits.
• Provide technical assistance to hospitals and district stakeholders on QI.
• Collect, enter, and preliminarily analyze QI data.
• Document QI activities, coaching reports, and success stories.
• Prepare activity reports and technical documents for QI Specialist and M&E team.
• Support facilities in applying fishbone diagrams, PDSA cycles, run charts.
• Coordinate with District Health Offices and hospitals for timely QI activities.
• Prepare materials for expert meetings, learning sessions, and provincial events.
• Support scale-up of QI Collaborative across RISE districts.
• Contribute to TORs for activities with QI Specialist.
• Support communications and advocacy for ownership and sustainability.
• Verify and maintain data from MCGL-supported facilities with M&E.
• Perform other duties as assigned.

Skills

MNCH expertise

Healthcare system knowledge

Training material development

Training delivery

English & Bahasa Indonesia fluency

Project design & analysis

Technical writing & reporting

Stakeholder networking

Multicultural teamwork

Travel readiness

Job description

Jhpiego seeks a Quality Improvement (QI) Officer to support the RISE project in TTS District, NTT. The role provides technical support to the QI Specialist for implementing the QI Collaborative at district level, coordinating data collection, documentation, and TA for quality improvement in health facilities.

The ideal candidate is a clinical professional with MNCH experience, strong knowledge of Indonesia's health system, and proven training skills. Travel to districts and province is expected.