Quality Control

McEasy; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

McEasy, a transportation management solution to simplify complex logistics operations, is seeking a Quality Control lead to join our growing team. You will own QA/QC, drive ISO 27001 compliance, develop SOPs, ensure product quality across processes, and collaborate with IoT and Service teams for end-to-end quality.

You will conduct RCA, implement CAPA, and monitor quality KPIs to drive continuous improvement.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Quality Management, or related field.
• 3–6 years of experience in Quality Assurance, Quality Control, Project Management, Business Analysis, or related roles.

Responsibilities

• Manage and develop the company’s Quality Assurance (QA) and Quality Control (QC) functions.
• Lead the implementation, certification, and maintenance of relevant compliance standards, including ISO 27001.
• Develop, review, and ensure the implementation of SOPs and quality standards across business processes.
• Establish product quality standards and ensure that inspection and quality control processes are consistently implemented.
• Collaborate with the IoT and Service teams to ensure end-to-end product quality.
• Conduct Root Cause Analysis (RCA) on quality findings and ensure the implementation of Corrective and Preventive Actions (CAPA).
• Conduct internal audits, monitor quality KPIs, and drive continuous improvement initiatives on a regular basis.

Skills

Quality Management

ISO 27001 knowledge

Root Cause Analysis

CAPA

Audit

Process Improvement

Education

Bachelor's degree in Engineering, Computer Science, Quality Management, or related field

Job description

McEasy, a transportation management solution to simplify complex logistics operations. is looking for a Quality Controlto join our ever-growing team.

If you are a keen learner, self-driven, and looking to be a part of a team that is passionate with helping each other, we want to hear from you.

What will you do?

• Manage and develop the company’s Quality Assurance (QA) and Quality Control (QC) functions.
• Lead the implementation, certification, and maintenance of relevant compliance standards, including ISO 27001.
• Develop, review, and ensure the implementation of SOPs and quality standards across business processes.
• Establish product quality standards and ensure that inspection and quality control processes are consistently implemented.
• Collaborate with the IoT and Service teams to ensure end-to-end product quality.
• Conduct Root Cause Analysis (RCA) on quality findings and ensure the implementation of Corrective and Preventive Actions (CAPA).
• Conduct internal audits, monitor quality KPIs, and drive continuous improvement initiatives on a regular basis.

Qualifications:

• Bachelor's degree in Engineering, Computer Science, Quality Management, or a related field.
• 3–6 years of experience in Quality Assurance, Quality Control, Project Management, Business Analysis, or related roles, preferably in a technology, hardware, IoT, or product-based environment.
• Strong understanding and hands-on experience in quality management, compliance standards, and certification processes, with knowledge of ISO 27001 or other relevant standards being an advantage.
• Experience in Quality Control (QC), Product Quality Assurance, audit, and risk assessment, including identifying quality issues and implementing appropriate corrective actions.
• Proficiency in SOP development, process improvement, Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA), and continuous improvement methodologies.
• Strong organizational, analytical, problem-solving, and multitasking skills, with excellent attention to detail and accuracy.
• Excellent written and verbal communication skills, with the ability to collaborate effectively with internal stakeholders and external parties.
• Ability to prioritize tasks, work independently, and perform effectively in a fast-paced environment.
• Proven ability to anticipate potential issues, proactively address risks, and drive sustainable improvements.