Quality & Continuous Improvement Specialist

hitachi; Jakarta Pusat; Vor Ort; IDR 900.000.000 - 1.300.000.000; Vollzeit

Zusammenfassung

PT. HITACHI SAKTI ENERGY INDONESIA is seeking a Quality Management leader to drive continuous improvement, implement robust problem solving, and ensure alignment with global CI strategies. You will manage NCRs, lead Lean/Six Sigma initiatives, and collaborate with customers to safeguard quality and compliance.

The role requires an Engineering degree and 10+ years in quality, with ISO auditing experience and strong English proficiency.

Qualifikationen

• Engineering degree required.
• Minimum 10+ years of relevant experience in Quality.
• Lean Six Sigma Green Belt or above.
• ISO certification and auditing experience.
• Proficiency in advanced English.

Aufgaben

• Define and implement strategic actions to improve Quality across the value chain.
• Establish process performance indicators and ensure internal controls.
• Lead Lean/Six Sigma deployment, Kaizen events and root-cause analysis.
• Manage high-profile NCRs and customer interventions to protect trust.
• Advocate for Customer Voice within local Quality strategy and CI function.
• Ensure compliance with applicable regulations and guidelines.

Kenntnisse

Quality tools

Lean Six Sigma

Advanced English

8D

Ishikawa

A3

PDCA

ISO auditing

Analytics

Ausbildung

Engineering degree

Jobbeschreibung

Location:

Jakarta, Jakarta Raya, Indonesia

Job ID:

R0095655

Date Posted:

2025-06-23

Company Name:

PT. HITACHI SAKTI ENERGY INDONESIA

Profession (Job Category):

Quality Management

Job Schedule:

Full time

Remote:

No

Job Description:

The opportunity:

The Quality and Continuous Improvement Manager for local BU Service effectively executes customer-facing quality activities and quick reaction to Customer Quality issues by running robust problem-solving initiatives (RCAs). Ensure alignment to Global or Hub Quality & CI strategies and adherence to relevant processes and tools.

How you'll make an impact:

• You will define and implement short-, medium- and long-term strategic actions to improve Quality in the entire value chain, manage global quality processes in the respective areas of responsibility, as well as drives quality related certification activities, internal or external audits to maintain the required quality management systems intact, accountable for delivery of overall quality objectives and targets.
• You will establish process performance indicators, and ensure effective internal controls are in place to verify that processes continue to meet customer and stakeholder expectations, analyze the process indicators continuously and take actions to address situations where process performance deviates from expectations and manage such deviations to the closure, ensure full utilization of applicable systems for monitoring, reporting, and following up the process indicators.
• You will implement, deploy, and maintain CI & Lean culture, define and implement a structure includes governance to continuously generate, prioritize and execute improvement ideas, lead the deployment of Lean principles, Six Sigma tools, and continuous improvement methodologies across departments, facilitate Kaizen events, value stream mapping, root cause analysis, and other problem-solving activities, track progress and impact of improvement initiatives and cost out results.
• You will manage resolution of high-profile NCRs reported, monitor and control customer interventions triggered by customer dissatisfaction, protect and strengthen customer trust by effectively addressing the quality issues to eliminate or reduce their impacts and all corrective and preventive actions in place.
• You will act as an advocate for the Customer by ensuring the Voice of Customer is represented within the local quality strategy, represent the company, in terms of Quality, in front of the customer when needed, ensure customer satisfaction by evaluating the risks, problems and solutions from a quality and customer/stakeholder point of view, manage local Quality & CI function, including capability development, work force management, footprint, and succession. The Quality and Continuous Improvement Manager, in this function will report to the LSU Manager and functionally to the Hub Quality and Continuous Improvement Manager and the hiring manager for this role is the LSU Manager with support from the Hub Quality and Continuous Improvement Manager.
• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your background:

• You hold an Engineering degree.
• Minimum 10+ years of relevant experience & good exposure in Quality core tools.
• Lean 6Sigma, Green Belt or above (QLT.02.QCI), expert into: 8D, Ishikawa, 5W, A3, TQM, PDCA (be able to teach others).
• ISO certification and Auditing& Quality Management Systems.
• Performance Management and Analytics, project & Site Quality Management (e.g. PMI), advanced Product Quality Planning (APQP)and Continuous Improvement Project Management.
• Proficiency in advanced English.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.