Quality Audit (Food)

Astro Technologies Indonesia; Jakarta Utara; On-site; IDR 89,280,000 - 145,080,000; Full time

Job summary

ASTRO Technologies Indonesia is seeking a Quality Audit Officer to ensure hub kitchens meet food safety, quality, and Halal standards. You will conduct audits, inspect materials and processes, and prepare objective reports.

On-site role with occasional travel across Jabodetabek; you will drive CAPA actions, investigate complaints, and support Operations to continuously improve quality.

Qualifications

• Diploma or Bachelor's degree in Food Technology, Food Science, Microbiology, Nutrition, Chemistry, Agriculture, or related fields.
• 0-1 year of experience in QA, QC, Quality Audit, Food Safety, or related functions preferred.
• Basic knowledge of GMP, HACCP, hygiene, sanitation, and Halal/SJPH.
• Familiar with pH, Brix, TDS, organoleptic checks and visual inspection.
• Strong problem-solving, communication, and integrity.

Responsibilities

• Conduct quality audits across ASTRO Hub Kitchens to ensure SOPs, food safety, quality, and Halal standards.
• Inspect materials, packaging, processes, finished products, and sanitation.
• Perform basic quality checks (pH, Brix, TDS, organoleptic, temperature).
• Identify issues, evaluate findings, and communicate CAPA actions to Operations.
• Investigate customer complaints and root causes; prepare audit reports.
• Conduct Hub visits and Mystery Shopper activities; travel to locations as needed.

Skills

Problem-solving

Critical thinking

Attention to detail

Communication skills

Google Workspace

AI tools usage

Education

Diploma or Bachelor's in Food Technology/Science

Tools

Google Workspace

AI tools

Job description

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within 15 minutes. Founded in 2021 by a group of seasoned e-commerce executives and is backed trusted international investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.

Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.

About this Position

We're looking for a Quality Audit Officer,, you'll be on the ground ensuring ASTRO Hub Kitchens consistently meet our food quality, safety, and Halal standards. You'll investigate quality issues, uncover root causes, and work closely with Operations to turn audit findings into practical improvements through CAPA.

Responsibilities

As our Astronaut, your missions are:

Conduct quality audits across ASTRO Hub Kitchens to ensure compliance with internal SOPs, food safety, food quality, and Halal standards.

Inspect raw materials, packaging, production processes, finished products, storage conditions, sanitation, hygiene, and GMP implementation.

Perform basic quality checks, including pH, Brix, TDS, organoleptic assessment, visual inspection, and temperature monitoring.

Identify and evaluate audit findings, then communicate issues and practical recommendations to Operations teams.

Investigate customer complaints, product defects, rejects, and process deviations to identify root causes.

Develop and monitor Corrective and Preventive Actions (CAPA), including action plans, follow-ups, and closure status.

Prepare accurate and objective audit reports and maintain proper documentation for each site visit.

Conduct regular Hub visits and Mystery Shopper activities while maintaining confidentiality, objectivity, and integrity.

Minimum Qualifications

In order to launch the missions successfully, you need to have:

Diploma or Bachelor's degree in Food Technology, Food Science, Microbiology, Nutrition, Chemistry, Agriculture, or other relevant fields.

0-1 year of experience or internship in QA, QC, Quality Audit, Food Safety, or related functions is preferred.

Basic knowledge of food safety and quality standards, including GMP, HACCP, hygiene, sanitation, and Halal/SJPH.

Familiar with basic F&B quality checks such as pH, Brix, TDS, organoleptic assessment, and visual inspection.

Strong problem-solving and critical-thinking skills, with the ability to investigate issues and identify root causes.

Detail-oriented, proactive, objective, and able to demonstrate strong integrity and communication skills.

Comfortable using Google Workspace, especially Google Sheets/Docs, and open to using AI tools to support daily work.

Willing to work on-site and travel regularly across ASTRO Hub locations in Jabodetabek and other operational areas when required.