Quality Assurance Engineer – ISO 9001 & CAPA Focus

PT Arisu Graphic Prima

Surabaya ꦱꦸꦫꦧꦪ

On-site

IDR 100,440,000 - 167,400,000

Full time

5 days ago

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Job summary

PT Arisu Graphic Prima is seeking a Quality Assurance Engineer to monitor product quality and drive continuous improvement in our Surabaya operations. You will inspect raw materials, processes, and finished goods, perform root cause analyses, and manage CAPA and customer complaints while supporting ISO 9001 and BRCGS implementations.

The role requires a Bachelor’s degree in Engineering or related field and 1–3 years of QA/QC experience in manufacturing or packaging.

Qualifications

Bachelor’s degree in Engineering or related field is required.
Minimum 1–3 years of experience in QA/QC, preferably in manufacturing/packaging industry.
Good understanding of ISO 9001 and quality control systems; BRCGS knowledge is a plus.
Familiar with 5 Why, Fishbone, CAPA, and basic quality analysis.
Good analytical, communication, and problem-solving skills.

Responsibilities

Monitor and ensure product quality complies with company standards and customer specifications.
Conduct inspection and analysis of raw materials, production processes, and finished products.
Analyze quality problems and perform root cause analysis (5 Why, Fishbone, etc.).
Handle non-conformities, CAPA, and customer complaints.
Support internal/external audits and implementation of ISO 9001, BRCGS, and quality procedures.
Prepare quality reports and support continuous improvement activities.