QA & Process Improvement Lead

KGCF; Jakarta Pusat; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

Kgcf is seeking a Quality Assurance (QA) specialist for a full-time role based in Jakarta, Indonesia. You will design and implement testing strategies across products, coordinate quality initiatives, and help improve customer satisfaction.

The ideal candidate has a Bachelor's in Computer Science or equivalent, strong QA hands-on experience, and excellent communication. Join a growing team focused on product quality and customer delight.

Qualifications

• Bachelor's degree in Computer Science or equivalent
• Experience in QA testing and defect analysis is preferred
• Strong communication and collaboration skills required

Responsibilities

• Test current products and identify deficiencies
• Suggest solutions to identified product problems
• Investigate product quality to improve customer satisfaction
• Plan, create and manage the overall Quality Planning strategy
• Collaborate with Product Development to ensure project execution
• Identify QA process bottlenecks and suggest improvements
• Oversee continuous improvement projects
• Experience in coaching team members
• Strong communication to interact with team and support personnel

Skills

QA testing

Defect analysis

Quality improvement

Testing strategy

Team coaching

Communication

Education

Bachelor's degree in Computer Science or equivalent

Job description

Kgcf is seeking a Quality Assurance (QA) specialist for a full-time role based in Jakarta, Indonesia. You will design and implement testing strategies across products, coordinate quality initiatives, and help improve customer satisfaction.

The ideal candidate has a Bachelor's in Computer Science or equivalent, strong QA hands-on experience, and excellent communication. Join a growing team focused on product quality and customer delight.