Public Area Supervisor: Elevate Hotel Cleanliness

Mercure Hotels; Indonesia; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Mercure Serpong Alam Sutera is seeking a Public Area Supervisor to lead daily cleaning and maintenance of all hotel public spaces, ensuring a safe, spotless, and welcoming environment for guests and Heartists. You will supervise attendants, schedule shifts, conduct inspections, and coordinate deep cleaning programs while upholding brand standards and health and safety regulations.

This role requires a Diploma or Bachelor’s in Hospitality and 2–3 years in housekeeping with at least 1 year in

Qualifications

• Diploma or Bachelor’s degree in Hospitality Management or related field preferred.
• Minimum 2–3 years of housekeeping experience in a hotel.
• At least 1 year in a supervisory role is preferred.
• Experience with international hotel brands is an advantage.

Responsibilities

• Supervise the daily cleaning and maintenance of all public areas.
• Assign daily work schedules and cleaning tasks to Public Area Attendants.
• Ensure all cleaning activities meet brand standards and health requirements.
• Coordinate deep cleaning programs and special projects.
• Monitor furniture, fixtures, carpets, floors, glass and public facilities.
• Report maintenance issues promptly using the hotel system.

Skills

Leadership

Attention to detail

Communication

Interpersonal skills

Housekeeping operations

Cleaning procedures

Chemicals & equipment

Time management

Microsoft Office

Flexible shifts

Education

Diploma or Bachelor’s in Hospitality Management

Tools

Microsoft Office

Job description

Mercure Serpong Alam Sutera is seeking a Public Area Supervisor to lead daily cleaning and maintenance of all hotel public spaces, ensuring a safe, spotless, and welcoming environment for guests and Heartists. You will supervise attendants, schedule shifts, conduct inspections, and coordinate deep cleaning programs while upholding brand standards and health and safety regulations.

This role requires a Diploma or Bachelor’s in Hospitality and 2–3 years in housekeeping with at least 1 year in